Flight compensation Norwegian Air Shuttle:
Krakow — Stockholm

Legal right to compensation: Norwegian Air Shuttle flight between Krakow and Stockholm

The KRK - ARN route operated by Norwegian Air Shuttle experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 1 071 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Norwegian Air Shuttle.

How to know if the flight Norwegian Air Shuttle Krakow - Stockholm is eligible?

To determine if your trip between Krakow and Stockholm entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Krakow, the regulation applies in the same way.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Stockholm.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Krakow airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

When a social movement disrupts your itinerary to Stockholm-Arlanda Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

On the other hand, if it is the air traffic controllers, the baggage handlers at Krakow airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Krakow airport in case of prolonged wait?

Don't buy your food without first asking Norwegian Air Shuttle for coupons. If you do, keep your receipts carefully.

Your forced stay at Krakow shouldn't cost you a penny more than originally planned for your KRK-ARN trip.

Steps: how to get your 250 € from Norwegian Air Shuttle?

It is strongly recommended to keep your Norwegian Air Shuttle boarding pass and any communication relating to the delay suffered at Krakow airport. These documents will be vital for your case.

By entrusting your case regarding flight KRK-ARN to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

On the KRK-ARN line, delays can vary according to the reactivity of Norwegian Air Shuttle's legal department.

If your file is particularly solid regarding the incident occurred on the Krakow - Stockholm section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from Norwegian Air Shuttle is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

DGAC or its European equivalents can be slow. A private court proceeding against Norwegian Air Shuttle is often more striking.