Flight compensation Norwegian Air Shuttle:
London — Aalborg
Was your flight between London Gatwick Airport (LGW) and Aalborg Airport (AAL) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Claim and compensation for flight Norwegian Air Shuttle London - Aalborg
Your claim for compensation for the Norwegian Air Shuttle flight from London to Aalborg deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.
By taking off from London Gatwick Airport, you are protected by the EU's legal framework. The distance of 928 km determines your legal compensation level.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: London Gatwick Airport (LGW)
- Arrival airport: Aalborg Airport (AAL)
- Flight distance: 928 km (~1h10)
- Applicable compensation: 250 €
Did you know? Even if Norwegian Air Shuttle is a non-EU airline, if the flight takes off from London Gatwick Airport, the European regulation applies in full.
How to know if the flight Norwegian Air Shuttle London - Aalborg is eligible?
To determine if your trip between London and Aalborg entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.
Also note that the distance of 928 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.
What are the conditions for Norwegian Air Shuttle to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Aalborg.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at London airport.
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Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from London, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Norwegian Air Shuttle compensation
A work stoppage of Norwegian Air Shuttle crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.
Even if 250 € is not payable due to an external strike at London, assistance (meals/hotel) remains mandatory for Norwegian Air Shuttle.
What are your rights at London airport in case of prolonged wait?
During these long hours of waiting in the London Gatwick Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.
In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to London Gatwick Airport airport are entirely the responsibility of the air carrier.
Steps: how to get your 250 € from Norwegian Air Shuttle?
It is strongly recommended to keep your Norwegian Air Shuttle boarding pass and any communication relating to the delay suffered at London Gatwick Airport airport. These documents will be vital for your case.
By entrusting your case regarding flight LGW-AAL to our experts, you benefit from the 'No Win, No Fee' principle.
How long does it take to get the 250 € compensation?
Airlines like Norwegian Air Shuttle sometimes prioritize cases defended by law firms to avoid late interests.
A collective action on the Norwegian Air Shuttle flight from London can also be a way to get your funds faster.
What to do faced with silence or refusal from the airline?
It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.
Experts in aviation law have a colossal history of Norwegian Air Shuttle convictions, which is a decisive advantage.
Frequently Asked Questions: Flight London - Aalborg
Everything you need to know about your request under European Union law.