Disrupted flight (EC 261/2004)

Flight compensation Norwegian Air Shuttle:
London — Aalborg

Planned legal compensation: 250 €

Was your flight between London Gatwick Airport (LGW) and Aalborg Airport (AAL) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your compensation guaranteed by Regulation EC 261/2004.

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Full breakdown: Norwegian Air Shuttle claim London → Aalborg

You were due to travel with Norwegian Air Shuttle from London to Aalborg and things went wrong? Regulation CE 261/2004 guarantees a payout in most cases.

Seize this entitlement: the Norwegian Air Shuttle flight London → Aalborg (928 km) entitles you to 250€ compensation under EU regulation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: London Gatwick Airport (LGW)
  • Arrival airport: Aalborg Airport (AAL)
  • Flight distance: 928 km (~1h10)
  • Applicable compensation: 250 €

Did you know? Even if Norwegian Air Shuttle is a non-EU carrier, if the flight departs from London Gatwick Airport, EU regulation applies completely.

How to know if the flight Norwegian Air Shuttle London - Aalborg is eligible?

Three conditions must be met to trigger your right to 250€: {delay exceeds 3h at Aalborg|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|Norwegian Air Shuttle is responsible for|the fault lies with} Norwegian Air Shuttle.

A little-known fact: you have 5 years in France to file your claim against Norwegian Air Shuttle for the London→Aalborg flight. Don't assume it's impossible to claim if the incident was some time ago.

What are the conditions for Norwegian Air Shuttle to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Aalborg.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at London airport.
  • Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from London, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Norwegian Air Shuttle compensation

Not all strike{s} exempt the airline from its obligations. If your London - Aalborg delay was caused by an staff strike at Norwegian Air Shuttle, the CJEU have confirmed that this entitles you to a payout.

Important nuance: if the cancellation is directly attributable to airport staff, Norwegian Air Shuttle is exempted from the obligation to pay the 250€ compensation, while maintaining its duty of assistance.

What are your rights at London airport in case of prolonged wait?

During that interminable wait in the hall at London Gatwick Airport, remember Norwegian Air Shuttle has a duty to look after you. This includes food, but also the right to free communications at no cost.

The full package of assistance includes: refreshments, hot meals if the delay warrants it, two free communications, and accommodation plus transfers if the flight is postponed. Everything at the expense of Norwegian Air Shuttle.

Steps: how to get your 250 € from Norwegian Air Shuttle?

It is strongly recommended to keep your Norwegian Air Shuttle boarding pass and all communications regarding the delay at London Gatwick Airport. These documents are crucial for supporting your case.

This is where lawyers and expert services come in. By engaging a expert service, you assess eligibility in minutes and delegate the entire process to recover your 250€ with peace of mind.

How long does it take to get the 250 € compensation?

Some passengers wait over 6 months for a response from Norwegian Air Shuttle. An expert can halve this time.

A collective action on the Norwegian Air Shuttle flight from London can also be a way to {get your funds|recover your 250€} faster.

What to do faced with silence or refusal from the airline?

Data shows that a majority of first rejections from Norwegian Air Shuttle don't hold up when challenged by a documented counter-claim. Don't stop at the first hurdle.

The win rate of expert platforms against Norwegian Air Shuttle reaches 95-98% when the case is well-founded. This demonstrates the power of EU law against airline stalling tactics.

Help & Information

Frequently Asked Questions: Flight London - Aalborg

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Norwegian Air Shuttle flight from London to Aalborg?

According to European Regulation EC 261/2004, the distance between LGW and AAL being 928 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Norwegian Air Shuttle?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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