Flight compensation Norwegian Air Shuttle:
London — Alicante
Was your flight between London Gatwick Airport (LGW) and Alicante International Airport (ALC) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Recover your Norwegian Air Shuttle flight payout for London → Alicante
From London Gatwick Airport, your flight with Norwegian Air Shuttle to Alicante was disrupted? EU legislation guarantees solid rights against carriers.
Thanks to Directive CE 261, passengers suffering from disruptions on a 1 431 km route can demand a statutory compensation from {the carrier|Norwegian Air Shuttle}.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: London Gatwick Airport (LGW)
- Arrival airport: Alicante International Airport (ALC)
- Flight distance: 1 431 km (~1h47)
- Applicable compensation: 250 €
This lump-sum compensation system was created to discourage airlines from cancelling flights without compelling reasons. Don't hesitate to assert this little-known but powerful legal tool.
How to know if the flight Norwegian Air Shuttle London - Alicante is eligible?
The take-off schedule isn't the legal benchmark. Solely the {arrival time at Alicante|time the doors open at Alicante International Airport} determines your {eligibility|right to 250€}.
The indemnity also covers overbooking cases. If Norwegian Air Shuttle overbooked the flight and you were left behind at London Gatwick Airport, the 250€ payout is owed by right.
What are the conditions for Norwegian Air Shuttle to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Alicante.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at London airport.
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Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from London, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Norwegian Air Shuttle compensation
If your Norwegian Air Shuttle flight from London Gatwick Airport was cancelled due to an internal staff strike, you are eligible for {legal compensation|the 250€ payout}.
However, if air traffic controllers at London Gatwick Airport or security staff go on strike, this is indeed an force majeure situation. In this case, the 250€ cannot be claimed.
What are your rights at London airport in case of prolonged wait?
During those long hours in the terminal at London Gatwick Airport, know that Norwegian Air Shuttle has a legal obligation to ensure your comfort. This covers meals, but also the option to send emails free of charge.
If your replacement flight is only the next day, Norwegian Air Shuttle must also cover your hotel night close to London Gatwick Airport and the shuttle transfer between the airport and accommodation.
Steps: how to get your 250 € from Norwegian Air Shuttle?
Getting justice against Norwegian Air Shuttle requires persistence. No response or standardised rejections are the norm with airlines.
Through partner platforms, your claim can be launched in under 5 minutes. Their systems automatically verify Norwegian Air Shuttle's actual records for London→Alicante.
How long does it take to get the 250 € compensation?
A frequent concern is about how long it takes. A claim sent yourself to Norwegian Air Shuttle's claims team can take several weeks, even months before you get a response.
The advantage of outsourcing your case to a specialist service is that they can accelerate the process through automated legal notices and the constant threat of court action.
What to do faced with silence or refusal from the airline?
A refusal is not the last word. It's usually a first step in the negotiation that experts clear easily. Don't let this tactic strip you of your 250€ guaranteed by law.
The Civil Aviation Authority or its European counterparts can be bureaucratic. A direct court claim against Norwegian Air Shuttle is often more impactful. For short-haul, the local small claims court is often competent.
Frequently Asked Questions: Flight London - Alicante
Everything you need to know about your request under European Union law.