Flight compensation Norwegian Air Shuttle:
London — Budapest

Full breakdown: Norwegian Air Shuttle claim London → Budapest

If your flight from London Gatwick Airport to Budapest Listz Ferenc international Airport flown by Norwegian Air Shuttle was impacted, you are not alone when dealing with the airline.

With 1 465 km between London Gatwick Airport and Budapest Listz Ferenc international Airport, CE 261 guarantees a lump-sum compensation of 250€ per person.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Good to know? Even if Norwegian Air Shuttle is a airline based outside the EU, if the flight takes off from London Gatwick Airport, CE 261 applies in full.

How to know if the flight Norwegian Air Shuttle London - Budapest is eligible?

Three criteria are required to establish your right to 250€: {delay exceeds 3h at Budapest|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|Norwegian Air Shuttle is responsible for|the fault lies with} Norwegian Air Shuttle.

In the case of a flight suppression, if you were informed fewer than two weeks before your departure from London, the CE 261 applies equally.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Budapest.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at London airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

The EU Court of Justice has clearly stated: internal industrial action do not constitute extraordinary circumstances for airlines. This ruling is binding across the entire EU.

It's worth noting that the obligation to prove rests on Norwegian Air Shuttle. It is the carrier's responsibility to demonstrate that the disruption of your London-Budapest flight results from a truly unforeseeable event.

What are your rights at London airport in case of prolonged wait?

During those long hours in the terminal at London Gatwick Airport, know that Norwegian Air Shuttle has a legal obligation to ensure your comfort. This covers meals, but also the right to free communications free of charge.

The complete chain of care comprises: drinks and snacks, full meals proportionate to the wait, calls or emails, and hotel with shuttles if an overnight stay is needed. All of this at the expense of Norwegian Air Shuttle.

Steps: how to get your 250 € from Norwegian Air Shuttle?

The journey to claim 250€ from Norwegian Air Shuttle begins by drafting a registered letter. {Without a response within 6 weeks|If Norwegian Air Shuttle doesn't reply}, legal escalation becomes necessary.

The main benefit: they take on all the complexity and only collect fees if the 250€ are successfully recovered.

How long does it take to get the 250 € compensation?

The paradox: the longer Norwegian Air Shuttle delays paying your 250€, the more the final bill risks growing in penalties. Lawyers exploit this fact to force the airline's hand.

Technology now allow you to track in real time the progress of your claim against Norwegian Air Shuttle on your phone. Short-haul cases are often resolved more quickly.

What to do faced with silence or refusal from the airline?

Know that Norwegian Air Shuttle doesn't need to justify its refusal immediately. But when you respond with documentation, the obligation to prove shifts {to the airline|onto Norwegian Air Shuttle}.

If you are certain of your legal right, you can contact the Civil Aviation Authority of the departure country, or more effectively, take the case to a tribunal with a expert partner lawyer.