Flight compensation Norwegian Air Shuttle:
London — Budapest

Claim and compensation for flight Norwegian Air Shuttle London - Budapest

If your trip departing from London Gatwick Airport and arriving at Budapest Listz Ferenc international Airport operated by Norwegian Air Shuttle was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 1 465 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Norwegian Air Shuttle is a non-EU airline, if the flight takes off from London Gatwick Airport, the European regulation applies in full.

How to know if the flight Norwegian Air Shuttle London - Budapest is eligible?

To determine if your trip between London and Budapest entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from London, the regulation applies in the same way.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Budapest.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at London airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

A work stoppage of Norwegian Air Shuttle crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

A strike by weather services at London Gatwick Airport or European air traffic control is an external cause over which Norwegian Air Shuttle has no control.

What are your rights at London airport in case of prolonged wait?

Don't buy your food without first asking Norwegian Air Shuttle for coupons. If you do, keep your receipts carefully.

Even in extraordinary circumstances, this right to assistance at London remains valid. The hotel is due if Norwegian Air Shuttle offsets your flight by one night.

Steps: how to get your 250 € from Norwegian Air Shuttle?

Starting a procedure against Norwegian Air Shuttle for a flight from London to Budapest can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Norwegian Air Shuttle. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Norwegian Air Shuttle on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the London - Budapest line.

Experts in aviation law have a colossal history of Norwegian Air Shuttle convictions, which is a decisive advantage.