Disrupted flight (EC 261/2004)

Flight compensation Norwegian Air Shuttle:
London — Fuerteventura

Planned legal compensation: 400 €

Was your flight between London Gatwick Airport (LGW) and Fuerteventura Airport (FUE) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Procedure: Norwegian Air Shuttle flight compensation from London to Fuerteventura

No one likes waiting for hours at the airport. If Norwegian Air Shuttle did not respect its scheduled times for your London - Fuerteventura flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 2 770 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: London Gatwick Airport (LGW)
  • Arrival airport: Fuerteventura Airport (FUE)
  • Flight distance: 2 770 km (~3h28)
  • Applicable compensation: 400 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Norwegian Air Shuttle London - Fuerteventura is eligible?

The compensation for flight LGW-FUE is compensation for lost time and not a simple refund of airport taxes.

Keeping your travel documents for the Norwegian Air Shuttle LGW-FUE flight is crucial to prove that you were present at boarding at London.

What are the conditions for Norwegian Air Shuttle to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Fuerteventura.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at London airport.
  • Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from London, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Norwegian Air Shuttle compensation

If your Norwegian Air Shuttle flight from London Gatwick Airport was cancelled due to an internal union strike, you are eligible for legal repair.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at London airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Norwegian Air Shuttle must ensure the well-being of its passengers stuck at London.

Some passengers are unaware that transportation between the hotel and London Gatwick Airport terminal is also included in the legal package due by Norwegian Air Shuttle.

Steps: how to get your 400 € from Norwegian Air Shuttle?

Getting justice against carrier Norwegian Air Shuttle requires perseverance. No response or standardized refusals are common tactics.

Don't fill out complex forms on the Norwegian Air Shuttle website. Go through a passenger defense portal to secure your 400 € indemnity.

How long does it take to get the 400 € compensation?

A frequent question concerns processing times. A claim filed directly with Norwegian Air Shuttle customer service can take several weeks or even months before getting a response.

If your file is particularly solid regarding the incident occurred on the London - Fuerteventura section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Norwegian Air Shuttle is often a maneuver to encourage the traveler to abandon their 400 €.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from London Gatwick Airport airport to prove their faults.

Help & Information

Frequently Asked Questions: Flight London - Fuerteventura

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Norwegian Air Shuttle flight from London to Fuerteventura?

According to European Regulation EC 261/2004, the distance between LGW and FUE being 2 770 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Norwegian Air Shuttle?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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