Disrupted flight (EC 261/2004)

Flight compensation Norwegian Air Shuttle:
London — Fuerteventura

Planned legal compensation: 400 €

Was your flight between London Gatwick Airport (LGW) and Fuerteventura Airport (FUE) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Norwegian Air Shuttle

Check my flight Norwegian Air Shuttle

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Norwegian Air Shuttle flight London → Fuerteventura: guide on a refund

Regularly, many passengers suffer delays on London - Fuerteventura with Norwegian Air Shuttle. Most don't know they can claim financial compensation.

Thanks to Directive CE 261, passengers suffering from disruptions on a 2 770 km route can demand a statutory compensation from {the carrier|Norwegian Air Shuttle}.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: London Gatwick Airport (LGW)
  • Arrival airport: Fuerteventura Airport (FUE)
  • Flight distance: 2 770 km (~3h28)
  • Applicable compensation: 400 €

This lump-sum compensation system was designed to deter airlines from altering schedules without valid grounds. Make sure you invoke this often-overlooked regulation.

How to know if the flight Norwegian Air Shuttle London - Fuerteventura is eligible?

The departure time is not the relevant criterion. Only the {arrival time at Fuerteventura|time the doors open at Fuerteventura Airport} establishes your {eligibility|right to 400€}.

Keep your travel documents for the Norwegian Air Shuttle LGW-FUE flight — they are crucial to demonstrate you were checked in for boarding at London.

What are the conditions for Norwegian Air Shuttle to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Fuerteventura.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at London airport.
  • Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from London, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Norwegian Air Shuttle compensation

If your Norwegian Air Shuttle flight from London Gatwick Airport was disrupted due to an employee strike, you are entitled to {legal compensation|the 400€ payout}.

The difference is fine but crucial. By engaging specialist lawyers, they will check in aeronautical databases the real cause of the delay logged on the day of your London → Fuerteventura flight.

What are your rights at London airport in case of prolonged wait?

On top of the {financial compensation|400€ indemnity}, EU regulation mandates what is known as a duty of assistance. If your flight is held at London Gatwick Airport, Norwegian Air Shuttle must supply you free of charge with meals and refreshments in reasonable quantity the waiting time.

Lots of travellers are unaware that transfers between the accommodation and the terminal at London Gatwick Airport is also included in the legal package owed by Norwegian Air Shuttle.

Steps: how to get your 400 € from Norwegian Air Shuttle?

Asserting your rights against Norwegian Air Shuttle demands tenacity. Silence or template replies are common tactics.

Partner legal platforms have technology to audit Norwegian Air Shuttle's real data and disprove false weather excuses.

How long does it take to get the 400 € compensation?

Don't be surprised if you get no reply within two weeks. The average processing time for a carrier like Norwegian Air Shuttle to finalise a compensation case typically ranges from 1 to 3 months.

Recovering 400€ has never been faster thanks to digital tools between defence platforms and Norwegian Air Shuttle's databases.

What to do faced with silence or refusal from the airline?

The first refusal from Norwegian Air Shuttle should not discourage you. Very often, claims teams cite "force majeure" automatically to test the traveller's determination.

For your 400€, don't settle with Norwegian Air Shuttle without the advice of a professional who knows the full scope of your claim for London→Fuerteventura.

Help & Information

Frequently Asked Questions: Flight London - Fuerteventura

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Norwegian Air Shuttle flight from London to Fuerteventura?

According to European Regulation EC 261/2004, the distance between LGW and FUE being 2 770 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Norwegian Air Shuttle?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
Start my claim
100% secure process and GDPR compliant