Flight compensation Norwegian Air Shuttle:
London — Gothenborg
Was your flight between London Gatwick Airport (LGW) and Gothenburg-Landvetter Airport (GOT) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Your entitlement: Norwegian Air Shuttle flight from London to Gothenborg
The flight LGW → GOT by Norwegian Air Shuttle suffered an incident? Delay, cancellation or overbooking, you may be entitled to a legal payout.
With 1 081 km between London Gatwick Airport and Gothenburg-Landvetter Airport, CE 261 guarantees a lump-sum compensation of 250€ per person.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: London Gatwick Airport (LGW)
- Arrival airport: Gothenburg-Landvetter Airport (GOT)
- Flight distance: 1 081 km (~1h21)
- Applicable compensation: 250 €
CE 261/2004 is one of the most advanced consumer protection frameworks in the world. All affected travellers would benefit from making use of it.
How to know if the flight Norwegian Air Shuttle London - Gothenborg is eligible?
Three conditions must be met to trigger your right to 250€: {delay exceeds 3h at Gothenborg|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|Norwegian Air Shuttle is responsible for|the fault lies with} Norwegian Air Shuttle.
An upgrade or downgrade doesn't affect your right to 250€ if the original incident qualifies under Regulation 261. The amount stays fixed at this short-haul tier.
What are the conditions for Norwegian Air Shuttle to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Gothenborg.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at London airport.
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Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from London, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Norwegian Air Shuttle compensation
Don't be misled by Norwegian Air Shuttle's vague terms: a "wildcat" or declared strike is the operational burden of the airline. On this short-haul, the internal/external strike distinction is the same.
An aviation law expert can quickly determine whether the strike that disrupted your Norwegian Air Shuttle London-Gothenborg flight was the airline's responsibility or a third party's.
What are your rights at London airport in case of prolonged wait?
Here is what Norwegian Air Shuttle owes you if your flight is delayed at London Gatwick Airport: refreshments and food adapted to waiting time, two free communications, and a hotel night if the flight is pushed to the next day.
Even in force majeure cases, the right to assistance at London still applies. The hotel must be provided if Norwegian Air Shuttle delays your flight overnight.
Steps: how to get your 250 € from Norwegian Air Shuttle?
First concrete step: send a formal email to Norwegian Air Shuttle's customer service referencing Regulation CE 261/2004 and {the 250€ amount|your specific claim}.
The key advantage: they absorb 100% of the risk and only charge when the 250€ case is won.
How long does it take to get the 250 € compensation?
Don't give up faced with Norwegian Air Shuttle's silence. It's a deliberate tactic to discourage claimants. Data confirms that over 80% of passengers give up along the way.
By entrusting the recovery of your 250€ to a trusted partner, you spare yourself months of waiting and the stress of seeing your case ignored, as chasing are handled by legal experts.
What to do faced with silence or refusal from the airline?
Don't believe Norwegian Air Shuttle's letter stating that London's airport was hit by weather without checking official reports.
As a final step, it is a legal summons that typically triggers payment. Norwegian Air Shuttle will nearly invariably prefer to settle the 250€ rather than incur additional legal costs for a case it knows it will lose in court.
Frequently Asked Questions: Flight London - Gothenborg
Everything you need to know about your request under European Union law.