Flight compensation Norwegian Air Shuttle:
London — Palma de Mallorca

Legal right to compensation: Norwegian Air Shuttle flight between London and Palma de Mallorca

If your trip departing from London Gatwick Airport and arriving at Palma De Mallorca Airport operated by Norwegian Air Shuttle was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 1 309 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Norwegian Air Shuttle.

How to know if the flight Norwegian Air Shuttle London - Palma de Mallorca is eligible?

Don't confuse ticket refund and legal compensation! Even if Norwegian Air Shuttle offers you a voucher for your London - Palma de Mallorca flight, you can still claim the 250 euros cash provided by law.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Palma de Mallorca.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at London airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Norwegian Air Shuttle staff (pilots, flight attendants) and an external strike.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at London airport in case of prolonged wait?

Don't buy your food without first asking Norwegian Air Shuttle for coupons. If you do, keep your receipts carefully.

Your forced stay at London shouldn't cost you a penny more than originally planned for your LGW-PMI trip.

Steps: how to get your 250 € from Norwegian Air Shuttle?

Starting a procedure against Norwegian Air Shuttle for a flight from London to Palma de Mallorca can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

On the LGW-PMI line, delays can vary according to the reactivity of Norwegian Air Shuttle's legal department.

If your file is particularly solid regarding the incident occurred on the London - Palma de Mallorca section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Norwegian Air Shuttle is often a maneuver to encourage the traveler to abandon their 250 €.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from London Gatwick Airport airport to prove their faults.