Flight compensation Norwegian Air Shuttle:
London — Stavanger
Was your flight between London Gatwick Airport (LGW) and Stavanger Airport, Sola (SVG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Refund and compensation Norwegian Air Shuttle: route London to Stavanger
Your claim for compensation for the Norwegian Air Shuttle flight from London to Stavanger deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.
By taking off from London Gatwick Airport, you are protected by the EU's legal framework. The distance of 935 km determines your legal compensation level.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: London Gatwick Airport (LGW)
- Arrival airport: Stavanger Airport, Sola (SVG)
- Flight distance: 935 km (~1h10)
- Applicable compensation: 250 €
The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Norwegian Air Shuttle.
How to know if the flight Norwegian Air Shuttle London - Stavanger is eligible?
To determine if your trip between London and Stavanger entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.
In the case of a cancellation, if you are notified less than 14 days before your departure from London, the regulation applies in the same way.
What are the conditions for Norwegian Air Shuttle to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Stavanger.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at London airport.
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Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from London, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Norwegian Air Shuttle compensation
Don't be fooled by Norwegian Air Shuttle's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.
Even if 250 € is not payable due to an external strike at London, assistance (meals/hotel) remains mandatory for Norwegian Air Shuttle.
What are your rights at London airport in case of prolonged wait?
Don't buy your food without first asking Norwegian Air Shuttle for coupons. If you do, keep your receipts carefully.
Your forced stay at London shouldn't cost you a penny more than originally planned for your LGW-SVG trip.
Steps: how to get your 250 € from Norwegian Air Shuttle?
It is strongly recommended to keep your Norwegian Air Shuttle boarding pass and any communication relating to the delay suffered at London Gatwick Airport airport. These documents will be vital for your case.
If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.
How long does it take to get the 250 € compensation?
Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from London to Stavanger Airport, Sola can drag on if you don't follow up.
By entrusting the recovery of your 250 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.
What to do faced with silence or refusal from the airline?
Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the London - Stavanger line.
Experts in aviation law have a colossal history of Norwegian Air Shuttle convictions, which is a decisive advantage.
Frequently Asked Questions: Flight London - Stavanger
Everything you need to know about your request under European Union law.