Flight compensation Norwegian Air Shuttle:
London — Stockholm
Was your flight between London Gatwick Airport (LGW) and Stockholm-Arlanda Airport (ARN) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Claim and compensation for flight Norwegian Air Shuttle London - Stockholm
Your claim for compensation for the Norwegian Air Shuttle flight from London to Stockholm deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.
By taking off from London Gatwick Airport, you are protected by the EU's legal framework. The distance of 1 475 km determines your legal compensation level.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: London Gatwick Airport (LGW)
- Arrival airport: Stockholm-Arlanda Airport (ARN)
- Flight distance: 1 475 km (~1h51)
- Applicable compensation: 250 €
Did you know? Even if Norwegian Air Shuttle is a non-EU airline, if the flight takes off from London Gatwick Airport, the European regulation applies in full.
How to know if the flight Norwegian Air Shuttle London - Stockholm is eligible?
To determine if your trip between London and Stockholm entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.
Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.
What are the conditions for Norwegian Air Shuttle to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Stockholm.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at London airport.
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Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from London, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Norwegian Air Shuttle compensation
The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Norwegian Air Shuttle staff (pilots, flight attendants) and an external strike.
On the other hand, if it is the air traffic controllers, the baggage handlers at London Gatwick Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.
What are your rights at London airport in case of prolonged wait?
Don't buy your food without first asking Norwegian Air Shuttle for coupons. If you do, keep your receipts carefully.
In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to London Gatwick Airport airport are entirely the responsibility of the air carrier.
Steps: how to get your 250 € from Norwegian Air Shuttle?
It is strongly recommended to keep your Norwegian Air Shuttle boarding pass and any communication relating to the delay suffered at London Gatwick Airport airport. These documents will be vital for your case.
This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 250 € without stress.
How long does it take to get the 250 € compensation?
On the LGW-ARN line, delays can vary according to the reactivity of Norwegian Air Shuttle's legal department.
If your file is particularly solid regarding the incident occurred on the London - Stockholm section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!
What to do faced with silence or refusal from the airline?
The use of complex legal jargon by Norwegian Air Shuttle is often a maneuver to encourage the traveler to abandon their 250 €.
DGAC or its European equivalents can be slow. A private court proceeding against Norwegian Air Shuttle is often more striking.
Frequently Asked Questions: Flight London - Stockholm
Everything you need to know about your request under European Union law.