Flight compensation Norwegian Air Shuttle:
Oslo — Amsterdam

Refund and compensation Norwegian Air Shuttle: route Oslo to Amsterdam

If your trip departing from Oslo Gardermoen Airport and arriving at Amsterdam Airport Schiphol operated by Norwegian Air Shuttle was disrupted, you are not alone against the airline.

Given the route between Oslo and Amsterdam (951 km), the European scale provides automatic financial protection in case of failure by Norwegian Air Shuttle.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Norwegian Air Shuttle.

How to know if the flight Norwegian Air Shuttle Oslo - Amsterdam is eligible?

To determine if your trip between Oslo and Amsterdam entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Oslo, the regulation applies in the same way.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Amsterdam.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Oslo airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Norwegian Air Shuttle staff (pilots, flight attendants) and an external strike.

On the other hand, if it is the air traffic controllers, the baggage handlers at Oslo Gardermoen Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Oslo airport in case of prolonged wait?

Don't buy your food without first asking Norwegian Air Shuttle for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Oslo Gardermoen Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Norwegian Air Shuttle?

For your Oslo - Amsterdam trip, every minute counts. Note the reasons given by Norwegian Air Shuttle staff at the Oslo Gardermoen Airport counter during the incident.

By entrusting your case regarding flight OSL-AMS to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

A frequent question concerns processing times. A claim filed directly with Norwegian Air Shuttle customer service can take several weeks or even months before getting a response.

If your file is particularly solid regarding the incident occurred on the Oslo - Amsterdam section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from Norwegian Air Shuttle is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Oslo Gardermoen Airport airport to prove their faults.