Flight compensation Norwegian Air Shuttle:
Oslo — Bilbao
Was your flight between Oslo Gardermoen Airport (OSL) and Bilbao Airport (BIO) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Get your Norwegian Air Shuttle flight compensation for the route Oslo - Bilbao
Have you experienced a major inconvenience during your trip between Oslo and Bilbao with Norwegian Air Shuttle? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.
Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 2 093 km have the right to demand flat-rate compensation from the carrier.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Oslo Gardermoen Airport (OSL)
- Arrival airport: Bilbao Airport (BIO)
- Flight distance: 2 093 km (~2h37)
- Applicable compensation: 400 €
Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.
How to know if the flight Norwegian Air Shuttle Oslo - Bilbao is eligible?
For an Norwegian Air Shuttle flight from Oslo to Bilbao, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.
An unexpected cancellation or a diverted flight from Oslo Gardermoen Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.
What are the conditions for Norwegian Air Shuttle to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Bilbao.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Oslo airport.
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Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Oslo, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Norwegian Air Shuttle compensation
Don't be fooled by Norwegian Air Shuttle's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.
Even if 400 € is not payable due to an external strike at Oslo, assistance (meals/hotel) remains mandatory for Norwegian Air Shuttle.
What are your rights at Oslo airport in case of prolonged wait?
Assistance is due from 2 hours of delay for a flight of this distance. Norwegian Air Shuttle must ensure the well-being of its passengers stuck at Oslo.
Some passengers are unaware that transportation between the hotel and Oslo Gardermoen Airport terminal is also included in the legal package due by Norwegian Air Shuttle.
Steps: how to get your 400 € from Norwegian Air Shuttle?
The formal notice letter and the collection of evidence of delay at Bilbao Airport airport (boarding pass, certificate) are mandatory steps to face the airline.
Don't fill out complex forms on the Norwegian Air Shuttle website. Go through a passenger defense portal to secure your 400 € indemnity.
How long does it take to get the 400 € compensation?
Some passengers wait more than 6 months for a response from Norwegian Air Shuttle. An expert can reduce this time by half.
A collective action on the Norwegian Air Shuttle flight from Oslo can also be a way to get your funds faster.
What to do faced with silence or refusal from the airline?
Don't take Norwegian Air Shuttle's email for granted claiming that the airport was blocked by snow without checking official reports.
Experts in aviation law have a colossal history of Norwegian Air Shuttle convictions, which is a decisive advantage.
Frequently Asked Questions: Flight Oslo - Bilbao
Everything you need to know about your request under European Union law.