Flight compensation Norwegian Air Shuttle:
Oslo — Budapest

Refund and compensation Norwegian Air Shuttle: route Oslo to Budapest

The OSL - BUD route operated by Norwegian Air Shuttle experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 1 508 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Norwegian Air Shuttle is a non-EU airline, if the flight takes off from Oslo Gardermoen Airport, the European regulation applies in full.

How to know if the flight Norwegian Air Shuttle Oslo - Budapest is eligible?

To determine if your trip between Oslo and Budapest entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 1 508 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Budapest.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Oslo airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

Don't be fooled by Norwegian Air Shuttle's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Norwegian Air Shuttle is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Oslo airport in case of prolonged wait?

If Oslo Gardermoen Airport airport becomes your temporary residence because of Norwegian Air Shuttle, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Oslo Gardermoen Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Norwegian Air Shuttle?

For your Oslo - Budapest trip, every minute counts. Note the reasons given by Norwegian Air Shuttle staff at the Oslo Gardermoen Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Airlines like Norwegian Air Shuttle sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Norwegian Air Shuttle on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Oslo - Budapest line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.