Flight compensation Norwegian Air Shuttle:
Oslo — Copenhagen

Claim and compensation for flight Norwegian Air Shuttle Oslo - Copenhagen

If your trip departing from Oslo Gardermoen Airport and arriving at Copenhagen Kastrup Airport operated by Norwegian Air Shuttle was disrupted, you are not alone against the airline.

Given the route between Oslo and Copenhagen (510 km), the European scale provides automatic financial protection in case of failure by Norwegian Air Shuttle.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Norwegian Air Shuttle is a non-EU airline, if the flight takes off from Oslo Gardermoen Airport, the European regulation applies in full.

How to know if the flight Norwegian Air Shuttle Oslo - Copenhagen is eligible?

Don't confuse ticket refund and legal compensation! Even if Norwegian Air Shuttle offers you a voucher for your Oslo - Copenhagen flight, you can still claim the 250 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Oslo, the regulation applies in the same way.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Copenhagen.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Oslo airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

Not all strikes exempt the company from its obligations. If the delay of your Oslo - Copenhagen trip is due to an internal strike within Norwegian Air Shuttle, the European justice recently ruled that this entitles to compensation.

Even if 250 € is not payable due to an external strike at Oslo, assistance (meals/hotel) remains mandatory for Norwegian Air Shuttle.

What are your rights at Oslo airport in case of prolonged wait?

Don't buy your food without first asking Norwegian Air Shuttle for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Oslo Gardermoen Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Norwegian Air Shuttle?

It is strongly recommended to keep your Norwegian Air Shuttle boarding pass and any communication relating to the delay suffered at Oslo Gardermoen Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight OSL-CPH to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Airlines like Norwegian Air Shuttle sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Norwegian Air Shuttle on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Norwegian Air Shuttle's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Norwegian Air Shuttle will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.