Flight compensation Norwegian Air Shuttle:
Oslo — Faro

Norwegian Air Shuttle passengers Oslo-Faro: your guide to get compensated

The route OSL - FAO by Norwegian Air Shuttle was disrupted? Whatever the cause, you could qualify for financial compensation.

With 2 902 km between Oslo Gardermoen Airport and Faro Airport, EU regulation grants you a fixed indemnity of 400€ per passenger.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

CE 261/2004 is one of the most advanced consumer protection frameworks in the world. All affected travellers would benefit from making use of it.

How to know if the flight Norwegian Air Shuttle Oslo - Faro is eligible?

Three conditions must be met to trigger your right to 400€: {delay exceeds 3h at Faro|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|Norwegian Air Shuttle is responsible for|the fault lies with} Norwegian Air Shuttle.

In the case of a cancellation, if you were notified less than 14 days before your departure from Oslo, the regulation applies in the same way.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Faro.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Oslo airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

The CJEU has definitively ruled: staff strikes are not force majeure for carriers. This precedent is authoritative across all 27 EU member states.

Even if the 400€ are not payable due to an external strike at Oslo, assistance (meals/hotel) stays mandatory Norwegian Air Shuttle. This is a separate right.

What are your rights at Oslo airport in case of prolonged wait?

The right to care is a crucial provision of the EU text. Regardless of the 400€ question, if the delay drags on at Oslo Gardermoen Airport, Norwegian Air Shuttle is obliged to provide coupons for food and drink.

Your forced stay at Oslo should not cost you a single extra cent beyond your original booking for OSL→FAO. For a medium-haul, accommodation costs at Oslo can be significant — Norwegian Air Shuttle must cover them.

Steps: how to get your 400 € from Norwegian Air Shuttle?

It is essential to save your Norwegian Air Shuttle ticket and every email related to the delay at Oslo Gardermoen Airport. These documents are vital for building your case.

The main benefit: they take on all the complexity and only collect fees if the 400€ are successfully recovered.

How long does it take to get the 400 € compensation?

Some passengers wait over 6 months for a response from Norwegian Air Shuttle. An expert can halve this time.

By entrusting the recovery of your 400€ to a trusted partner, you spare yourself months of waiting and the stress of seeing your case ignored, as chasing are handled by legal experts.

What to do faced with silence or refusal from the airline?

Bear in mind that Norwegian Air Shuttle isn't required to substantiate its refusal in its first reply. But as soon as you contest with the right arguments, the burden of proof falls {to the airline|onto Norwegian Air Shuttle}.

If you are confident of your eligibility, you can approach the national aviation body of the departure country, or better still, escalate the case to court with a specialist legal counsel.