Disrupted flight (EC 261/2004)

Flight compensation Norwegian Air Shuttle:
Oslo — Gran Canaria

Planned legal compensation: 600 €

Was your flight between Oslo Gardermoen Airport (OSL) and Gran Canaria Airport (LPA) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and compensation Norwegian Air Shuttle: route Oslo to Gran Canaria

The OSL - LPA route operated by Norwegian Air Shuttle experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 4 097 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Oslo Gardermoen Airport (OSL)
  • Arrival airport: Gran Canaria Airport (LPA)
  • Flight distance: 4 097 km (~5h07)
  • Applicable compensation: 600 €

This is not a commercial gesture from Norwegian Air Shuttle, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Norwegian Air Shuttle Oslo - Gran Canaria is eligible?

Don't confuse ticket refund and legal compensation! Even if Norwegian Air Shuttle offers you a voucher for your Oslo - Gran Canaria flight, you can still claim the 600 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Oslo, the regulation applies in the same way.

What are the conditions for Norwegian Air Shuttle to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Gran Canaria.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Oslo airport.
  • Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Oslo, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Norwegian Air Shuttle compensation

When a social movement disrupts your itinerary to Gran Canaria Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Oslo - Gran Canaria flight.

What are your rights at Oslo airport in case of prolonged wait?

If Oslo Gardermoen Airport airport becomes your temporary residence because of Norwegian Air Shuttle, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Oslo Gardermoen Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 600 € from Norwegian Air Shuttle?

Starting a procedure against Norwegian Air Shuttle for a flight from Oslo to Gran Canaria can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 600 € without stress.

How long does it take to get the 600 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Norwegian Air Shuttle to validate a complex file often varies between four and twelve weeks.

Recovering 600 € has never been faster thanks to the interconnection between defense platforms and Norwegian Air Shuttle systems.

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Norwegian Air Shuttle is often a maneuver to encourage the traveler to abandon their 600 €.

For your 600 €, don't compromise with Norwegian Air Shuttle without the opinion of a professional who knows the real value of your prejudice at Oslo.

Help & Information

Frequently Asked Questions: Flight Oslo - Gran Canaria

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Norwegian Air Shuttle flight from Oslo to Gran Canaria?

According to European Regulation EC 261/2004, the distance between OSL and LPA being 4 097 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Norwegian Air Shuttle?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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