Flight compensation Norwegian Air Shuttle:
Oslo — London

How to claim your money from Norwegian Air Shuttle on Oslo (OSL) → London (LGW)

No one enjoys being stranded in the terminal. If Norwegian Air Shuttle didn't honour its scheduled times for your Oslo - London flight, the law is on your side.

Regardless of the fare €50 or €500, the indemnity is fixed: 250€ per passenger. {The distance|The 1 218 km} is what counts, not the fare. On this short flight, the fixed compensation is guaranteed.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Bear in mind: only genuine force majeure (exceptional conditions, ATC restrictions, political instability) exempt Norwegian Air Shuttle from this obligation. In all other cases, compensation must be paid.

How to know if the flight Norwegian Air Shuttle Oslo - London is eligible?

Whether your Norwegian Air Shuttle flight Oslo→London was cancelled or you were bumped, the 250€ compensation is potentially owed in each of these scenarios.

To recap: three scenarios activate the 250€ payment on Norwegian Air Shuttle Oslo→London: delay ≥3h, cancellation <14 days, or overbooking. Check which applies without delay.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at London.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Oslo airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

Be wary by Norwegian Air Shuttle's evasive wording: a unannounced or planned strike remains the managerial responsibility of the airline. On this short-haul, the internal/external strike distinction is the same.

Even if the 250€ are not owed due to an external strike at Oslo, care (food/accommodation) remains mandatory Norwegian Air Shuttle. Never forget this.

What are your rights at Oslo airport in case of prolonged wait?

Here is what Norwegian Air Shuttle owes you if your flight is delayed at Oslo Gardermoen Airport: refreshments and food adapted to waiting time, two free communications, and a hotel night if the flight is pushed to the next day.

If you advanced money for a taxi at Oslo Gardermoen Airport due to Norwegian Air Shuttle's disruption, compile all invoices. You can request reimbursement of these costs independently of the 250€ compensation.

Steps: how to get your 250 € from Norwegian Air Shuttle?

The registered letter and collecting evidence of the delay at London Gatwick Airport (delay certificate) are mandatory requirements to challenge {the airline|Norwegian Air Shuttle}.

To boost your odds of winning, engage a specialist firm. These professionals know the case law and won't be intimidated against Norwegian Air Shuttle's lawyers.

How long does it take to get the 250 € compensation?

Some passengers wait over 6 months for a response from Norwegian Air Shuttle. An expert can significantly speed things up.

By entrusting the recovery of your 250€ to a trusted partner, you spare yourself months of waiting and the stress of seeing your case ignored, as chasing are handled by legal experts.

What to do faced with silence or refusal from the airline?

Bear in mind that Norwegian Air Shuttle isn't required to substantiate its refusal in its first reply. But as soon as you contest with the right arguments, the burden of proof falls {to the airline|onto Norwegian Air Shuttle}.

If you are confident of your eligibility, you can approach the national aviation body of the departure country, or better still, escalate the case to court with a specialist legal counsel.