Disrupted flight (EC 261/2004)

Flight compensation Norwegian Air Shuttle:
Oslo — Munich

Planned legal compensation: 250 €

Was your flight between Oslo Gardermoen Airport (OSL) and Munich International Airport (MUC) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Norwegian Air Shuttle

Check my flight Norwegian Air Shuttle

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Procedure: Norwegian Air Shuttle flight compensation from Oslo to Munich

Have you experienced a major inconvenience during your trip between Oslo and Munich with Norwegian Air Shuttle? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 309 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Oslo Gardermoen Airport (OSL)
  • Arrival airport: Munich International Airport (MUC)
  • Flight distance: 1 309 km (~1h38)
  • Applicable compensation: 250 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Norwegian Air Shuttle Oslo - Munich is eligible?

For an Norwegian Air Shuttle flight from Oslo to Munich, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

An unexpected cancellation or a diverted flight from Oslo Gardermoen Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for Norwegian Air Shuttle to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Munich.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Oslo airport.
  • Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Oslo, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Norwegian Air Shuttle compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Norwegian Air Shuttle staff (pilots, flight attendants) and an external strike.

On the other hand, if it is the air traffic controllers, the baggage handlers at Oslo Gardermoen Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Oslo airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Oslo Gardermoen Airport airport, Norwegian Air Shuttle is required to distribute vouchers to eat and drink.

Some passengers are unaware that transportation between the hotel and Oslo Gardermoen Airport terminal is also included in the legal package due by Norwegian Air Shuttle.

Steps: how to get your 250 € from Norwegian Air Shuttle?

The amicable route with Norwegian Air Shuttle to recover 250 € often fails without a technical and legal file.

Partner LegalTech services have tools to check actual Norwegian Air Shuttle flight logs and contradict false weather excuses.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Norwegian Air Shuttle to validate a complex file often varies between four and twelve weeks.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Norwegian Air Shuttle systems.

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Norwegian Air Shuttle is often a maneuver to encourage the traveler to abandon their 250 €.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Oslo Gardermoen Airport airport to prove their faults.

Help & Information

Frequently Asked Questions: Flight Oslo - Munich

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Norwegian Air Shuttle flight from Oslo to Munich?

According to European Regulation EC 261/2004, the distance between OSL and MUC being 1 309 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Norwegian Air Shuttle?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
100% secure process and GDPR compliant