Flight compensation Norwegian Air Shuttle:
Oslo — Palanga

How to be compensated by Norwegian Air Shuttle on the Oslo (OSL) - Palanga (PLQ) line

Have you experienced a major inconvenience during your trip between Oslo and Palanga with Norwegian Air Shuttle? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Directive 261/2004 is clear: for 748 km of flight, the company Norwegian Air Shuttle is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Norwegian Air Shuttle Oslo - Palanga is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Palanga International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Norwegian Air Shuttle owes you 250 €.

An unexpected cancellation or a diverted flight from Oslo Gardermoen Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Palanga.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Oslo airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

Not all strikes exempt the company from its obligations. If the delay of your Oslo - Palanga trip is due to an internal strike within Norwegian Air Shuttle, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Norwegian Air Shuttle is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Oslo airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Oslo Gardermoen Airport, Norwegian Air Shuttle must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Oslo Gardermoen Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Norwegian Air Shuttle?

The amicable route with Norwegian Air Shuttle to recover 250 € often fails without a technical and legal file.

Partner LegalTech services have tools to check actual Norwegian Air Shuttle flight logs and contradict false weather excuses.

How long does it take to get the 250 € compensation?

Airlines like Norwegian Air Shuttle sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the Norwegian Air Shuttle flight from Oslo can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Oslo - Palanga line.

Experts in aviation law have a colossal history of Norwegian Air Shuttle convictions, which is a decisive advantage.