Flight compensation Norwegian Air Shuttle:
Oslo — Rome

Procedure: Norwegian Air Shuttle flight compensation from Oslo to Rome

Have you experienced a major inconvenience during your trip between Oslo and Rome with Norwegian Air Shuttle? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 2 039 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Norwegian Air Shuttle Oslo - Rome is eligible?

For an Norwegian Air Shuttle flight from Oslo to Rome, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.

The compensation also covers boarding denials (overbooking). If Norwegian Air Shuttle sold more seats than planned and you stay on the tarmac at Oslo Gardermoen Airport, the 400 € compensation is automatic.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Rome.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Oslo airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

Not all strikes exempt the company from its obligations. If the delay of your Oslo - Rome trip is due to an internal strike within Norwegian Air Shuttle, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Norwegian Air Shuttle is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Oslo airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Oslo Gardermoen Airport, Norwegian Air Shuttle must provide you with free meals and refreshments in reasonable quantity given the delay.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Oslo Gardermoen Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 400 € from Norwegian Air Shuttle?

The formal notice letter and the collection of evidence of delay at Leonardo Da Vinci (Fiumicino) International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Norwegian Air Shuttle.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Norwegian Air Shuttle. An expert can reduce this time by half.

A collective action on the Norwegian Air Shuttle flight from Oslo can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Norwegian Air Shuttle's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of Norwegian Air Shuttle convictions, which is a decisive advantage.