Disrupted flight (EC 261/2004)

Flight compensation Norwegian Air Shuttle:
Palma de Mallorca — Bergen

Planned legal compensation: 400 €

Was your flight between Palma De Mallorca Airport (PMI) and Bergen Airport, Flesland (BGO) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Norwegian Air Shuttle flight compensation for the route Palma de Mallorca - Bergen

No one likes waiting for hours at the airport. If Norwegian Air Shuttle did not respect its scheduled times for your Palma de Mallorca - Bergen flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 2 313 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Palma De Mallorca Airport (PMI)
  • Arrival airport: Bergen Airport, Flesland (BGO)
  • Flight distance: 2 313 km (~2h53)
  • Applicable compensation: 400 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Norwegian Air Shuttle Palma de Mallorca - Bergen is eligible?

For an Norwegian Air Shuttle flight from Palma de Mallorca to Bergen, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.

Keeping your travel documents for the Norwegian Air Shuttle PMI-BGO flight is crucial to prove that you were present at boarding at Palma de Mallorca.

What are the conditions for Norwegian Air Shuttle to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Bergen.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Palma de Mallorca airport.
  • Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Palma de Mallorca, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Norwegian Air Shuttle compensation

A work stoppage of Norwegian Air Shuttle crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

A strike by weather services at Palma De Mallorca Airport or European air traffic control is an external cause over which Norwegian Air Shuttle has no control.

What are your rights at Palma de Mallorca airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Palma De Mallorca Airport, Norwegian Air Shuttle must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Palma De Mallorca Airport terminal is also included in the legal package due by Norwegian Air Shuttle.

Steps: how to get your 400 € from Norwegian Air Shuttle?

The amicable route with Norwegian Air Shuttle to recover 400 € often fails without a technical and legal file.

Partner LegalTech services have tools to check actual Norwegian Air Shuttle flight logs and contradict false weather excuses.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Palma de Mallorca to Bergen Airport, Flesland can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Norwegian Air Shuttle on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Palma de Mallorca - Bergen line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Palma de Mallorca - Bergen

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Norwegian Air Shuttle flight from Palma de Mallorca to Bergen?

According to European Regulation EC 261/2004, the distance between PMI and BGO being 2 313 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Norwegian Air Shuttle?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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