Disrupted flight (EC 261/2004)

Flight compensation Norwegian Air Shuttle:
Palma de Mallorca — Bergen

Planned legal compensation: 400 €

Was your flight between Palma De Mallorca Airport (PMI) and Bergen Airport, Flesland (BGO) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Norwegian Air Shuttle

Check my flight Norwegian Air Shuttle

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

EU-guaranteed compensation: Norwegian Air Shuttle flight Palma de Mallorca - Bergen

Nobody likes waiting for hours at the airport. If Norwegian Air Shuttle failed to meet its timetable for your Palma de Mallorca → Bergen flight, EU law backs you up.

Whether you paid €50 or €500, the compensation remains the same: 400€ per passenger. {The distance|The 2 313 km} matters, not the ticket price. This medium-haul journey qualifies for a substantial payout.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Palma De Mallorca Airport (PMI)
  • Arrival airport: Bergen Airport, Flesland (BGO)
  • Flight distance: 2 313 km (~2h53)
  • Applicable compensation: 400 €

Bear in mind: only genuine force majeure (exceptional conditions, ATC restrictions, political instability) exempt Norwegian Air Shuttle from this obligation. In all other cases, compensation must be paid.

How to know if the flight Norwegian Air Shuttle Palma de Mallorca - Bergen is eligible?

Whether your Norwegian Air Shuttle flight Palma de Mallorca→Bergen was cancelled or you were bumped, the 400€ compensation is potentially owed in each of these scenarios.

To recap: three scenarios activate the 400€ payment on Norwegian Air Shuttle Palma de Mallorca→Bergen: delay ≥3h, cancellation <14 days, or overbooking. Check which applies without delay.

What are the conditions for Norwegian Air Shuttle to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Bergen.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Palma de Mallorca airport.
  • Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Palma de Mallorca, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Norwegian Air Shuttle compensation

Not all strike{s} exempt the airline from its obligations. If your Palma de Mallorca - Bergen delay was caused by an staff strike at Norwegian Air Shuttle, the CJEU have confirmed that this entitles you to a payout.

Important nuance: if the cancellation is directly attributable to air traffic control, Norwegian Air Shuttle is exempted from the obligation to pay the 400€ compensation, while maintaining its duty of assistance.

What are your rights at Palma de Mallorca airport in case of prolonged wait?

On top of the {financial compensation|400€ indemnity}, EU regulation guarantees what is known as a "right to care". If your flight is delayed at Palma De Mallorca Airport, Norwegian Air Shuttle must provide you at no cost with food and drinks proportionate to the delay.

Don't hesitate to request this assistance at {the airline's|Norwegian Air Shuttle's} counter. If refused and you advance costs for accommodation at Palma De Mallorca Airport, save your invoices carefully for reimbursement.

Steps: how to get your 400 € from Norwegian Air Shuttle?

The direct approach with Norwegian Air Shuttle to recover 400€ often fails without a solid legal and technical file. Medium-haul flights generate a high volume of claims, slowing processing.

To maximise your chances of success, use a recovery service. These experts master the regulations and won't back down from Norwegian Air Shuttle's legal department.

How long does it take to get the 400 € compensation?

Stay determined despite Norwegian Air Shuttle's non-response. It's a calculated strategy to make you abandon. Statistics show that the majority of passengers drop their claim before resolution.

By handing over the recovery of your 400€ to a professional service, you avoid long delays and the anxiety of seeing your case shelved, as follow-ups are handled by aviation law professionals.

What to do faced with silence or refusal from the airline?

Bear in mind that Norwegian Air Shuttle isn't required to substantiate its refusal in its first reply. But as soon as you contest with the right arguments, the burden of proof falls {to the airline|onto Norwegian Air Shuttle}.

Specialist lawyers have a extensive catalogue of judgments against Norwegian Air Shuttle, which is a decisive advantage in negotiations.

Help & Information

Frequently Asked Questions: Flight Palma de Mallorca - Bergen

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Norwegian Air Shuttle flight from Palma de Mallorca to Bergen?

According to European Regulation EC 261/2004, the distance between PMI and BGO being 2 313 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Norwegian Air Shuttle?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
Start my claim
100% secure process and GDPR compliant