Disrupted flight (EC 261/2004)

Flight compensation Norwegian Air Shuttle:
Paris — Oslo

Planned legal compensation: 250 €

Was your flight between Paris-Orly Airport (ORY) and Oslo Gardermoen Airport (OSL) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Norwegian Air Shuttle passengers Paris-Oslo: your guide to get compensated

If your journey from Paris-Orly Airport to Oslo Gardermoen Airport operated by Norwegian Air Shuttle was disrupted, you are not alone when dealing with the carrier.

With 1 383 km between Paris-Orly Airport and Oslo Gardermoen Airport, EU regulation grants you a fixed indemnity of 250€ per passenger.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Paris-Orly Airport (ORY)
  • Arrival airport: Oslo Gardermoen Airport (OSL)
  • Flight distance: 1 383 km (~1h44)
  • Applicable compensation: 250 €

Did you know? Even if Norwegian Air Shuttle is a non-EU carrier, if the flight departs from Paris-Orly Airport, EU regulation applies completely.

How to know if the flight Norwegian Air Shuttle Paris - Oslo is eligible?

Make sure to retain your flight records for the Norwegian Air Shuttle ORY-OSL flight. They are the essential proof of your presence on board.

A little-known fact: you have several years to file your claim against Norwegian Air Shuttle for the Paris→Oslo flight. Don't assume it's impossible to claim if the incident was some time ago.

What are the conditions for Norwegian Air Shuttle to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Oslo.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Paris airport.
  • Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paris, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Norwegian Air Shuttle compensation

A strike action by Norwegian Air Shuttle's flight staff is deemed part of the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250€.

A strike by air traffic control at Paris-Orly Airport or Eurocontrol is an independent circumstance over which Norwegian Air Shuttle cannot act.

What are your rights at Paris airport in case of prolonged wait?

Here is what Norwegian Air Shuttle owes you if your flight is delayed at Paris-Orly Airport: refreshments and food adapted to waiting time, two free communications, and a hotel night if the flight is pushed to the next day.

In case of a overnight flight delay, the regulation requires that lodging and transport to and from Paris-Orly Airport are entirely at the carrier's expense.

Steps: how to get your 250 € from Norwegian Air Shuttle?

It is essential to save your Norwegian Air Shuttle ticket and every email related to the delay at Paris-Orly Airport. These documents are vital for building your case.

This is precisely why specialists and LegalTech platforms exist. By using a specialist partner, you check your flight instantly and hand over all formalities to obtain your 250€ stress-free.

How long does it take to get the 250 € compensation?

The irony: the longer Norwegian Air Shuttle stalls paying your 250€, the more the total amount can increase with interest. Experts know this to speed up settlement.

A group claim on the Norwegian Air Shuttle flight from Paris can also be a means to {get your funds|recover your 250€} more efficiently.

What to do faced with silence or refusal from the airline?

Bear in mind that Norwegian Air Shuttle isn't required to substantiate its refusal in its first reply. But as soon as you contest with the right arguments, the burden of proof falls {to the airline|onto Norwegian Air Shuttle}.

Specialist lawyers have a extensive catalogue of judgments against Norwegian Air Shuttle, which is a decisive advantage in negotiations.

Help & Information

Frequently Asked Questions: Flight Paris - Oslo

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Norwegian Air Shuttle flight from Paris to Oslo?

According to European Regulation EC 261/2004, the distance between ORY and OSL being 1 383 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Norwegian Air Shuttle?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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