Flight compensation Norwegian Air Shuttle:
Rome — Copenhagen

Legal right to compensation: Norwegian Air Shuttle flight between Rome and Copenhagen

Your claim for compensation for the Norwegian Air Shuttle flight from Rome to Copenhagen deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

By taking off from Leonardo Da Vinci (Fiumicino) International Airport, you are protected by the EU's legal framework. The distance of 1 537 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Norwegian Air Shuttle.

How to know if the flight Norwegian Air Shuttle Rome - Copenhagen is eligible?

Don't confuse ticket refund and legal compensation! Even if Norwegian Air Shuttle offers you a voucher for your Rome - Copenhagen flight, you can still claim the 400 euros cash provided by law.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Copenhagen.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Rome airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

A work stoppage of Norwegian Air Shuttle crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

A strike by weather services at Leonardo Da Vinci (Fiumicino) International Airport or European air traffic control is an external cause over which Norwegian Air Shuttle has no control.

What are your rights at Rome airport in case of prolonged wait?

If Leonardo Da Vinci (Fiumicino) International Airport airport becomes your temporary residence because of Norwegian Air Shuttle, know that your essential needs must be covered by the carrier.

Even in extraordinary circumstances, this right to assistance at Rome remains valid. The hotel is due if Norwegian Air Shuttle offsets your flight by one night.

Steps: how to get your 400 € from Norwegian Air Shuttle?

It is strongly recommended to keep your Norwegian Air Shuttle boarding pass and any communication relating to the delay suffered at Leonardo Da Vinci (Fiumicino) International Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Rome to Copenhagen Kastrup Airport can drag on if you don't follow up.

A collective action on the Norwegian Air Shuttle flight from Rome can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Norwegian Air Shuttle's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Norwegian Air Shuttle will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.