Disrupted flight (EC 261/2004)

Flight compensation Norwegian Air Shuttle:
Rome — Oslo

Planned legal compensation: 400 €

Was your flight between Leonardo Da Vinci (Fiumicino) International Airport (FCO) and Oslo Gardermoen Airport (OSL) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Legal right to compensation: Norwegian Air Shuttle flight between Rome and Oslo

Your claim for compensation for the Norwegian Air Shuttle flight from Rome to Oslo deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

By taking off from Leonardo Da Vinci (Fiumicino) International Airport, you are protected by the EU's legal framework. The distance of 2 039 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Leonardo Da Vinci (Fiumicino) International Airport (FCO)
  • Arrival airport: Oslo Gardermoen Airport (OSL)
  • Flight distance: 2 039 km (~2h33)
  • Applicable compensation: 400 €

This is not a commercial gesture from Norwegian Air Shuttle, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Norwegian Air Shuttle Rome - Oslo is eligible?

Check your actual arrival time at Oslo. If Norwegian Air Shuttle made you wait more than three hours on the tarmac at Oslo Gardermoen Airport, your claim is legitimate.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for Norwegian Air Shuttle to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Oslo.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Rome airport.
  • Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Rome, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Norwegian Air Shuttle compensation

A work stoppage of Norwegian Air Shuttle crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Norwegian Air Shuttle is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Rome airport in case of prolonged wait?

Don't buy your food without first asking Norwegian Air Shuttle for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Leonardo Da Vinci (Fiumicino) International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Norwegian Air Shuttle?

Starting a procedure against Norwegian Air Shuttle for a flight from Rome to Oslo can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight FCO-OSL to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Norwegian Air Shuttle. An expert can reduce this time by half.

A collective action on the Norwegian Air Shuttle flight from Rome can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Rome - Oslo line.

Experts in aviation law have a colossal history of Norwegian Air Shuttle convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Rome - Oslo

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Norwegian Air Shuttle flight from Rome to Oslo?

According to European Regulation EC 261/2004, the distance between FCO and OSL being 2 039 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Norwegian Air Shuttle?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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