Flight compensation Norwegian Air Shuttle:
Stavanger — Alicante
Was your flight between Stavanger Airport, Sola (SVG) and Alicante International Airport (ALC) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Procedure: Norwegian Air Shuttle flight compensation from Stavanger to Alicante
Have you experienced a major inconvenience during your trip between Stavanger and Alicante with Norwegian Air Shuttle? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.
Directive 261/2004 is clear: for 2 333 km of flight, the company Norwegian Air Shuttle is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Stavanger Airport, Sola (SVG)
- Arrival airport: Alicante International Airport (ALC)
- Flight distance: 2 333 km (~2h55)
- Applicable compensation: 400 €
This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.
How to know if the flight Norwegian Air Shuttle Stavanger - Alicante is eligible?
The compensation for flight SVG-ALC is compensation for lost time and not a simple refund of airport taxes.
The compensation also covers boarding denials (overbooking). If Norwegian Air Shuttle sold more seats than planned and you stay on the tarmac at Stavanger Airport, Sola, the 400 € compensation is automatic.
What are the conditions for Norwegian Air Shuttle to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Alicante.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Stavanger airport.
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Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Stavanger, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Norwegian Air Shuttle compensation
Not all strikes exempt the company from its obligations. If the delay of your Stavanger - Alicante trip is due to an internal strike within Norwegian Air Shuttle, the European justice recently ruled that this entitles to compensation.
Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Norwegian Air Shuttle is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.
What are your rights at Stavanger airport in case of prolonged wait?
Assistance is due from 2 hours of delay for a flight of this distance. Norwegian Air Shuttle must ensure the well-being of its passengers stuck at Stavanger.
Some passengers are unaware that transportation between the hotel and Stavanger Airport, Sola terminal is also included in the legal package due by Norwegian Air Shuttle.
Steps: how to get your 400 € from Norwegian Air Shuttle?
The formal notice letter and the collection of evidence of delay at Alicante International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.
Partner LegalTech services have tools to check actual Norwegian Air Shuttle flight logs and contradict false weather excuses.
How long does it take to get the 400 € compensation?
Some passengers wait more than 6 months for a response from Norwegian Air Shuttle. An expert can reduce this time by half.
By entrusting the recovery of your 400 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.
What to do faced with silence or refusal from the airline?
Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Stavanger - Alicante line.
If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.
Frequently Asked Questions: Flight Stavanger - Alicante
Everything you need to know about your request under European Union law.