Disrupted flight (EC 261/2004)

Flight compensation Norwegian Air Shuttle:
Stavanger — Bergen

Planned legal compensation: 250 €

Was your flight between Stavanger Airport, Sola (SVG) and Bergen Airport, Flesland (BGO) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Norwegian Air Shuttle passengers Stavanger-Bergen: what to do to file a claim

If your flight from Stavanger Airport, Sola to Bergen Airport, Flesland flown by Norwegian Air Shuttle was impacted, you are not alone when dealing with the airline.

Seize this entitlement: the Norwegian Air Shuttle flight Stavanger → Bergen (159 km) entitles you to 250€ compensation under EU regulation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Stavanger Airport, Sola (SVG)
  • Arrival airport: Bergen Airport, Flesland (BGO)
  • Flight distance: 159 km (~0h12)
  • Applicable compensation: 250 €

This is not a goodwill gesture from Norwegian Air Shuttle, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Norwegian Air Shuttle Stavanger - Bergen is eligible?

Make sure to keep your flight records for the Norwegian Air Shuttle SVG-BGO flight. They are the key proof of your presence on board.

An upgrade or downgrade doesn't affect your right to 250€ if the original incident qualifies under Regulation 261. The amount stays fixed at this short-haul tier.

What are the conditions for Norwegian Air Shuttle to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Bergen.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Stavanger airport.
  • Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Stavanger, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Norwegian Air Shuttle compensation

The CJEU has definitively ruled: staff strikes are not force majeure for carriers. This precedent is authoritative across all 27 EU member states.

An aviation law expert can quickly determine whether the strike that disrupted your Norwegian Air Shuttle Stavanger-Bergen flight was the airline's responsibility or a third party's.

What are your rights at Stavanger airport in case of prolonged wait?

An often-forgotten point: the right to care applies even {in extraordinary circumstances|when force majeure is invoked|when the 250€ indemnity is not owed}. Even if Norwegian Air Shuttle is exempt from the payout, care is still owed.

Your forced stay at Stavanger should not cost you a single extra cent beyond your original booking for SVG→BGO. Even on a short route, hotel accommodation is owed for overnight delays.

Steps: how to get your 250 € from Norwegian Air Shuttle?

To get started: submit a written complaint to Norwegian Air Shuttle's claims department explicitly citing Regulation CE 261/2004 and {the 250€ amount|your specific claim}.

The main benefit: they take on all the complexity and only collect fees if the 250€ are successfully recovered.

How long does it take to get the 250 € compensation?

Airlines like Norwegian Air Shuttle often fast-track cases backed by legal professionals to prevent additional costs. Short-haul claims are sometimes resolved faster.

Think about it: without lifting a finger, experts operate to recover your 250€ for the Norwegian Air Shuttle Stavanger-Bergen flight. That's the luxury of delegation.

What to do faced with silence or refusal from the airline?

Don't believe Norwegian Air Shuttle's letter stating that Stavanger's airport was hit by weather without checking official reports.

{Facing a refusal|If Norwegian Air Shuttle persists}, three options exist: approaching the aviation authority, mediation, or court proceedings. An expert will guide you the most effective channel for {your situation|the Stavanger→Bergen case}.

Help & Information

Frequently Asked Questions: Flight Stavanger - Bergen

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Norwegian Air Shuttle flight from Stavanger to Bergen?

According to European Regulation EC 261/2004, the distance between SVG and BGO being 159 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Norwegian Air Shuttle?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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