Disrupted flight (EC 261/2004)

Flight compensation Norwegian Air Shuttle:
Stavanger — Bergen

Planned legal compensation: 250 €

Was your flight between Stavanger Airport, Sola (SVG) and Bergen Airport, Flesland (BGO) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and compensation Norwegian Air Shuttle: route Stavanger to Bergen

If your trip departing from Stavanger Airport, Sola and arriving at Bergen Airport, Flesland operated by Norwegian Air Shuttle was disrupted, you are not alone against the airline.

By taking off from Stavanger Airport, Sola, you are protected by the EU's legal framework. The distance of 159 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Stavanger Airport, Sola (SVG)
  • Arrival airport: Bergen Airport, Flesland (BGO)
  • Flight distance: 159 km (~0h12)
  • Applicable compensation: 250 €

This is not a commercial gesture from Norwegian Air Shuttle, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Norwegian Air Shuttle Stavanger - Bergen is eligible?

Check your actual arrival time at Bergen. If Norwegian Air Shuttle made you wait more than three hours on the tarmac at Bergen Airport, Flesland, your claim is legitimate.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Norwegian Air Shuttle to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Bergen.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Stavanger airport.
  • Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Stavanger, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Norwegian Air Shuttle compensation

Don't be fooled by Norwegian Air Shuttle's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Norwegian Air Shuttle is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Stavanger airport in case of prolonged wait?

During these long hours of waiting in the Stavanger Airport, Sola terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Stavanger shouldn't cost you a penny more than originally planned for your SVG-BGO trip.

Steps: how to get your 250 € from Norwegian Air Shuttle?

For your Stavanger - Bergen trip, every minute counts. Note the reasons given by Norwegian Air Shuttle staff at the Stavanger Airport, Sola counter during the incident.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 250 € without stress.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Norwegian Air Shuttle. An expert can reduce this time by half.

A collective action on the Norwegian Air Shuttle flight from Stavanger can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

Experts in aviation law have a colossal history of Norwegian Air Shuttle convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Stavanger - Bergen

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Norwegian Air Shuttle flight from Stavanger to Bergen?

According to European Regulation EC 261/2004, the distance between SVG and BGO being 159 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Norwegian Air Shuttle?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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