Flight compensation Norwegian Air Shuttle:
Stockholm — Gothenborg

Legal right to compensation: Norwegian Air Shuttle flight between Stockholm and Gothenborg

If your trip departing from Stockholm-Arlanda Airport and arriving at Gothenburg-Landvetter Airport operated by Norwegian Air Shuttle was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 394 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Norwegian Air Shuttle, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Norwegian Air Shuttle Stockholm - Gothenborg is eligible?

Don't confuse ticket refund and legal compensation! Even if Norwegian Air Shuttle offers you a voucher for your Stockholm - Gothenborg flight, you can still claim the 250 euros cash provided by law.

Also note that the distance of 394 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Gothenborg.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Stockholm airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

When a social movement disrupts your itinerary to Gothenburg-Landvetter Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Stockholm - Gothenborg flight.

What are your rights at Stockholm airport in case of prolonged wait?

If Stockholm-Arlanda Airport airport becomes your temporary residence because of Norwegian Air Shuttle, know that your essential needs must be covered by the carrier.

Even in extraordinary circumstances, this right to assistance at Stockholm remains valid. The hotel is due if Norwegian Air Shuttle offsets your flight by one night.

Steps: how to get your 250 € from Norwegian Air Shuttle?

It is strongly recommended to keep your Norwegian Air Shuttle boarding pass and any communication relating to the delay suffered at Stockholm-Arlanda Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight ARN-GOT to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Norwegian Air Shuttle to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Stockholm - Gothenborg section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Norwegian Air Shuttle is often a maneuver to encourage the traveler to abandon their 250 €.

DGAC or its European equivalents can be slow. A private court proceeding against Norwegian Air Shuttle is often more striking.