Disrupted flight (EC 261/2004)

Flight compensation Norwegian Air Shuttle:
Stockholm — Gran Canaria

Planned legal compensation: 600 €

Was your flight between Stockholm-Arlanda Airport (ARN) and Gran Canaria Airport (LPA) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Norwegian Air Shuttle

Check my flight Norwegian Air Shuttle

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Cancelled Norwegian Air Shuttle flight Stockholm ✈ Gran Canaria: claim your compensation

Did you experience a major disruption on your journey from Stockholm to Gran Canaria with Norwegian Air Shuttle? A lengthy delay, a cancelled flight or denied boarding can throw your trip into chaos.

On this route of 4 335 km, every passenger affected by {a significant delay|a cancellation attributable to Norwegian Air Shuttle} can claim 600€ in compensation. This amount is fixed by regulation.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Stockholm-Arlanda Airport (ARN)
  • Arrival airport: Gran Canaria Airport (LPA)
  • Flight distance: 4 335 km (~5h25)
  • Applicable compensation: 600 €

Note that this regulation applies regardless of any cabin class, and regardless of the passenger's nationality.

How to know if the flight Norwegian Air Shuttle Stockholm - Gran Canaria is eligible?

Concretely, to qualify, your real landing at Gran Canaria Airport must have been recorded more than 3 hours late the scheduled time.

The indemnity also covers overbooking cases. If Norwegian Air Shuttle overbooked the flight and you were left behind at Stockholm-Arlanda Airport, the 600€ payout is guaranteed.

What are the conditions for Norwegian Air Shuttle to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Gran Canaria.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Stockholm airport.
  • Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Stockholm, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Norwegian Air Shuttle compensation

The principle is clear: if Norwegian Air Shuttle's staff stop work, it is a risk that {the airline|Norwegian Air Shuttle} should have anticipated. Therefore, {your compensation|the 600€} remains owed.

In every scenario, close examination of records will establish whether the conditions were genuinely exceptional. For a long-haul, an ATC strike can have cascading effects on your arrival at Gran Canaria.

What are your rights at Stockholm airport in case of prolonged wait?

On top of the {financial compensation|600€ indemnity}, EU regulation guarantees what is known as a "right to care". If your flight is delayed at Stockholm-Arlanda Airport, Norwegian Air Shuttle must provide you at no cost with food and drinks proportionate to the delay.

Remember to request a delay certificate from Norwegian Air Shuttle staff at Stockholm-Arlanda Airport. This document constitutes key evidence for your claim if you need to prove the delay.

Steps: how to get your 600 € from Norwegian Air Shuttle?

Keep in mind that Norwegian Air Shuttle is legally required respond to your claim within a reasonable timeframe. No response is already evidence of bad faith for your case.

Partner LegalTech services have tools to verify Norwegian Air Shuttle's actual flight records and dismantle unfounded arguments.

How long does it take to get the 600 € compensation?

A frequent concern is about how long it takes. A claim sent yourself to Norwegian Air Shuttle's claims team can take several weeks, even months before you get a response.

If your case is well-documented regarding the Stockholm → Gran Canaria disruption, certain platforms even purchase your claim. You receive your money in under 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Norwegian Air Shuttle should not discourage you. Very often, claims teams cite "force majeure" automatically to test the traveller's determination.

Don't let Norwegian Air Shuttle to keep the {money|600€} that is rightfully yours. Every day that passes doing nothing is time gained for {the airline|Norwegian Air Shuttle} and a missed opportunity for your finances.

Help & Information

Frequently Asked Questions: Flight Stockholm - Gran Canaria

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Norwegian Air Shuttle flight from Stockholm to Gran Canaria?

According to European Regulation EC 261/2004, the distance between ARN and LPA being 4 335 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Norwegian Air Shuttle?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
Start my claim
100% secure process and GDPR compliant