Flight compensation Norwegian Air Shuttle:
Stockholm — Los Angeles
Was your flight between Stockholm-Arlanda Airport (ARN) and Los Angeles International Airport (LAX) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
Delegate to our network of brokers and legal experts.
Check my flight Norwegian Air Shuttle
Get your compensation guaranteed by Regulation EC 261/2004.
100% secure process and GDPR compliant
Claim and compensation for flight Norwegian Air Shuttle Stockholm - Los Angeles
If your trip departing from Stockholm-Arlanda Airport and arriving at Los Angeles International Airport operated by Norwegian Air Shuttle was disrupted, you are not alone against the airline.
By taking off from Stockholm-Arlanda Airport, you are protected by the EU's legal framework. The distance of 8 863 km determines your legal compensation level.
Why are you entitled to 600 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Stockholm-Arlanda Airport (ARN)
- Arrival airport: Los Angeles International Airport (LAX)
- Flight distance: 8 863 km (~11h05)
- Applicable compensation: 600 €
This is not a commercial gesture from Norwegian Air Shuttle, but a legal obligation that applies to all flights within the scope of the directive.
How to know if the flight Norwegian Air Shuttle Stockholm - Los Angeles is eligible?
Don't confuse ticket refund and legal compensation! Even if Norwegian Air Shuttle offers you a voucher for your Stockholm - Los Angeles flight, you can still claim the 600 euros cash provided by law.
Upgrading or downgrading does not change your right to 600 € if the initial incident is qualified under Regulation 261.
What are the conditions for Norwegian Air Shuttle to compensate you?
-
Delay at arrival: You arrived with more than 3 hours delay at Los Angeles.
-
Cancellation: The airline cancelled the flight less than 14 days before departure.
-
Overbooking: You were denied boarding against your will at Stockholm airport.
-
Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Stockholm, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Norwegian Air Shuttle compensation
Don't be fooled by Norwegian Air Shuttle's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.
Even if 600 € is not payable due to an external strike at Stockholm, assistance (meals/hotel) remains mandatory for Norwegian Air Shuttle.
What are your rights at Stockholm airport in case of prolonged wait?
Don't buy your food without first asking Norwegian Air Shuttle for coupons. If you do, keep your receipts carefully.
Your forced stay at Stockholm shouldn't cost you a penny more than originally planned for your ARN-LAX trip.
Steps: how to get your 600 € from Norwegian Air Shuttle?
For your Stockholm - Los Angeles trip, every minute counts. Note the reasons given by Norwegian Air Shuttle staff at the Stockholm-Arlanda Airport counter during the incident.
This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 600 € without stress.
How long does it take to get the 600 € compensation?
Some passengers wait more than 6 months for a response from Norwegian Air Shuttle. An expert can reduce this time by half.
Technology today allows real-time tracking of the progress of your request against Norwegian Air Shuttle on your smartphone.
What to do faced with silence or refusal from the airline?
It is not uncommon for a claim for 600 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.
In the last instance, it is the summons to court that often unlocks the payment. The company Norwegian Air Shuttle will always prefer to compromise and pay the 600 € rather than incur additional legal costs for a lost cause in court.
Frequently Asked Questions: Flight Stockholm - Los Angeles
Everything you need to know about your request under European Union law.