Disrupted flight (EC 261/2004)

Flight compensation Norwegian Air Shuttle:
Stockholm — Oslo

Planned legal compensation: 250 €

Was your flight between Stockholm-Arlanda Airport (ARN) and Oslo Gardermoen Airport (OSL) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to be compensated by Norwegian Air Shuttle on the Stockholm (ARN) - Oslo (OSL) line

No one likes waiting for hours at the airport. If Norwegian Air Shuttle did not respect its scheduled times for your Stockholm - Oslo flight, the law is on your side.

Fortunately, for this specific route with a distance of 387 km, EC Regulation 261/2004 requires Norwegian Air Shuttle to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Stockholm-Arlanda Airport (ARN)
  • Arrival airport: Oslo Gardermoen Airport (OSL)
  • Flight distance: 387 km (~0h29)
  • Applicable compensation: 250 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Norwegian Air Shuttle Stockholm - Oslo is eligible?

For an Norwegian Air Shuttle flight from Stockholm to Oslo, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

An unexpected cancellation or a diverted flight from Stockholm-Arlanda Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for Norwegian Air Shuttle to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Oslo.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Stockholm airport.
  • Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Stockholm, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Norwegian Air Shuttle compensation

A work stoppage of Norwegian Air Shuttle crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Even if 250 € is not payable due to an external strike at Stockholm, assistance (meals/hotel) remains mandatory for Norwegian Air Shuttle.

What are your rights at Stockholm airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Stockholm-Arlanda Airport airport, Norwegian Air Shuttle is required to distribute vouchers to eat and drink.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Stockholm-Arlanda Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Norwegian Air Shuttle?

Getting justice against carrier Norwegian Air Shuttle requires perseverance. No response or standardized refusals are common tactics.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Norwegian Air Shuttle.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Stockholm to Oslo Gardermoen Airport can drag on if you don't follow up.

A collective action on the Norwegian Air Shuttle flight from Stockholm can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

Experts in aviation law have a colossal history of Norwegian Air Shuttle convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Stockholm - Oslo

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Norwegian Air Shuttle flight from Stockholm to Oslo?

According to European Regulation EC 261/2004, the distance between ARN and OSL being 387 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Norwegian Air Shuttle?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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