Disrupted flight (EC 261/2004)

Flight compensation Norwegian Air Shuttle:
Stockholm — Riga

Planned legal compensation: 250 €

Was your flight between Stockholm-Arlanda Airport (ARN) and Riga International Airport (RIX) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Norwegian Air Shuttle

Check my flight Norwegian Air Shuttle

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Legal right to compensation: Norwegian Air Shuttle flight between Stockholm and Riga

Your claim for compensation for the Norwegian Air Shuttle flight from Stockholm to Riga deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

Given the route between Stockholm and Riga (466 km), the European scale provides automatic financial protection in case of failure by Norwegian Air Shuttle.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Stockholm-Arlanda Airport (ARN)
  • Arrival airport: Riga International Airport (RIX)
  • Flight distance: 466 km (~0h35)
  • Applicable compensation: 250 €

Did you know? Even if Norwegian Air Shuttle is a non-EU airline, if the flight takes off from Stockholm-Arlanda Airport, the European regulation applies in full.

How to know if the flight Norwegian Air Shuttle Stockholm - Riga is eligible?

Don't confuse ticket refund and legal compensation! Even if Norwegian Air Shuttle offers you a voucher for your Stockholm - Riga flight, you can still claim the 250 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Stockholm, the regulation applies in the same way.

What are the conditions for Norwegian Air Shuttle to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Riga.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Stockholm airport.
  • Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Stockholm, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Norwegian Air Shuttle compensation

If your Norwegian Air Shuttle flight from Stockholm-Arlanda Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at Stockholm-Arlanda Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Stockholm airport in case of prolonged wait?

If Stockholm-Arlanda Airport airport becomes your temporary residence because of Norwegian Air Shuttle, know that your essential needs must be covered by the carrier.

Your forced stay at Stockholm shouldn't cost you a penny more than originally planned for your ARN-RIX trip.

Steps: how to get your 250 € from Norwegian Air Shuttle?

For your Stockholm - Riga trip, every minute counts. Note the reasons given by Norwegian Air Shuttle staff at the Stockholm-Arlanda Airport counter during the incident.

By entrusting your case regarding flight ARN-RIX to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Norwegian Air Shuttle to validate a complex file often varies between four and twelve weeks.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Norwegian Air Shuttle is often a maneuver to encourage the traveler to abandon their 250 €.

DGAC or its European equivalents can be slow. A private court proceeding against Norwegian Air Shuttle is often more striking.

Help & Information

Frequently Asked Questions: Flight Stockholm - Riga

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Norwegian Air Shuttle flight from Stockholm to Riga?

According to European Regulation EC 261/2004, the distance between ARN and RIX being 466 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Norwegian Air Shuttle?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
100% secure process and GDPR compliant