Flight compensation Norwegian Air Shuttle:
Stockholm — Sarajevo

Claim and compensation for flight Norwegian Air Shuttle Stockholm - Sarajevo

Your claim for compensation for the Norwegian Air Shuttle flight from Stockholm to Sarajevo deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

By taking off from Stockholm-Arlanda Airport, you are protected by the EU's legal framework. The distance of 1 760 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Norwegian Air Shuttle, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Norwegian Air Shuttle Stockholm - Sarajevo is eligible?

To determine if your trip between Stockholm and Sarajevo entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Sarajevo.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Stockholm airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

When a social movement disrupts your itinerary to Sarajevo International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

On the other hand, if it is the air traffic controllers, the baggage handlers at Stockholm-Arlanda Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at Stockholm airport in case of prolonged wait?

If Stockholm-Arlanda Airport airport becomes your temporary residence because of Norwegian Air Shuttle, know that your essential needs must be covered by the carrier.

Even in extraordinary circumstances, this right to assistance at Stockholm remains valid. The hotel is due if Norwegian Air Shuttle offsets your flight by one night.

Steps: how to get your 400 € from Norwegian Air Shuttle?

It is strongly recommended to keep your Norwegian Air Shuttle boarding pass and any communication relating to the delay suffered at Stockholm-Arlanda Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight ARN-SJJ to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Norwegian Air Shuttle to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Stockholm - Sarajevo section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Norwegian Air Shuttle should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 400 €, don't compromise with Norwegian Air Shuttle without the opinion of a professional who knows the real value of your prejudice at Stockholm.