Flight compensation Norwegian Air Shuttle:
Trondheim — Krakow

Get your Norwegian Air Shuttle flight compensation for the route Trondheim - Krakow

No one likes waiting for hours at the airport. If Norwegian Air Shuttle did not respect its scheduled times for your Trondheim - Krakow flight, the law is on your side.

Fortunately, for this specific route with a distance of 1 579 km, EC Regulation 261/2004 requires Norwegian Air Shuttle to pay you financial compensation.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Norwegian Air Shuttle Trondheim - Krakow is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Krakow airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Norwegian Air Shuttle owes you 400 €.

The compensation also covers boarding denials (overbooking). If Norwegian Air Shuttle sold more seats than planned and you stay on the tarmac at Trondheim, the 400 € compensation is automatic.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Krakow.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Trondheim airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Norwegian Air Shuttle staff (pilots, flight attendants) and an external strike.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Trondheim - Krakow flight.

What are your rights at Trondheim airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Norwegian Air Shuttle must ensure the well-being of its passengers stuck at Trondheim.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Trondheim and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from Norwegian Air Shuttle?

Getting justice against carrier Norwegian Air Shuttle requires perseverance. No response or standardized refusals are common tactics.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Norwegian Air Shuttle.

How long does it take to get the 400 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Norwegian Air Shuttle to validate a complex file often varies between four and twelve weeks.

Recovering 400 € has never been faster thanks to the interconnection between defense platforms and Norwegian Air Shuttle systems.

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Norwegian Air Shuttle is often a maneuver to encourage the traveler to abandon their 400 €.

DGAC or its European equivalents can be slow. A private court proceeding against Norwegian Air Shuttle is often more striking.