Flight compensation Olympic Airlines:
Athens — Chania
Was your flight between Eleftherios Venizelos International Airport (ATH) and Chania International Airport (CHQ) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Olympic Airlines passengers Athens-Chania: what to do to file a claim
You were due to travel with Olympic Airlines from Athens to Chania and things went wrong? Regulation CE 261/2004 guarantees a payout in most cases.
Seize this entitlement: the Olympic Airlines flight Athens → Chania (268 km) entitles you to 250€ compensation under EU regulation.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Eleftherios Venizelos International Airport (ATH)
- Arrival airport: Chania International Airport (CHQ)
- Flight distance: 268 km (~0h20)
- Applicable compensation: 250 €
Did you know? Even if Olympic Airlines is a non-EU carrier, if the flight departs from Eleftherios Venizelos International Airport, EU regulation applies completely.
How to know if the flight Olympic Airlines Athens - Chania is eligible?
Make sure to keep your flight records for the Olympic Airlines ATH-CHQ flight. They are the key proof of your check-in.
An upgrade or downgrade doesn't affect your right to 250€ if the original incident qualifies under Regulation 261. The amount stays fixed at this short-haul tier.
What are the conditions for Olympic Airlines to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Chania.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Athens airport.
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Airline responsibility: The problem must be attributable to Olympic Airlines (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Athens, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Olympic Airlines compensation
A strike action by Olympic Airlines's flight staff is deemed part of the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250€.
Key distinction: if the delay is caused by air traffic control, Olympic Airlines is released from paying the 250€ indemnity, but not its care obligation.
What are your rights at Athens airport in case of prolonged wait?
Once the delay exceeds the legal trigger, i.e. 2 hours for flights ≤1500 km, Olympic Airlines is obliged to deliver the required assistance to every passenger{s} stranded at Athens.
Even in force majeure cases, the right to assistance at Athens still applies. The hotel must be provided if Olympic Airlines delays your flight overnight.
Steps: how to get your 250 € from Olympic Airlines?
It is essential to save your Olympic Airlines ticket and every email related to the delay at Eleftherios Venizelos International Airport. These documents are vital for building your case.
The main benefit: they take on all the complexity and only collect fees if the 250€ are successfully recovered.
How long does it take to get the 250 € compensation?
Persistence is usually essential. Airlines handle thousands of claims weekly and your Athens to Chania International Airport case can drag on if you don't follow up.
Digital tools now make it possible to follow the status of your claim against Olympic Airlines via an app. Short-haul cases are often resolved more quickly.
What to do faced with silence or refusal from the airline?
Bear in mind that Olympic Airlines isn't required to substantiate its refusal in its first reply. But as soon as you contest with the right arguments, the burden of proof falls {to the airline|onto Olympic Airlines}.
If you are confident of your eligibility, you can approach the national aviation body of the departure country, or better still, escalate the case to court with a specialist legal counsel.
Frequently Asked Questions: Flight Athens - Chania
Everything you need to know about your request under European Union law.