Disrupted flight (EC 261/2004)

Flight compensation Olympic Airlines:
Heraklion — Athens

Planned legal compensation: 250 €

Was your flight between Heraklion International Nikos Kazantzakis Airport (HER) and Eleftherios Venizelos International Airport (ATH) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to get compensated from Olympic Airlines on Heraklion (HER) - Athens (ATH)

Nobody likes waiting for hours at the airport. If Olympic Airlines failed to meet its timetable for your Heraklion → Athens flight, EU law backs you up.

Fortunately, for this route of 309 km, Regulation CE 261/2004 requires Olympic Airlines to pay you a fixed indemnity. On a short-haul flight like this, a specific compensation tier applies.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Heraklion International Nikos Kazantzakis Airport (HER)
  • Arrival airport: Eleftherios Venizelos International Airport (ATH)
  • Flight distance: 309 km (~0h23)
  • Applicable compensation: 250 €

Too few passengers exercise their rights (only one in seven on average). Don't allow this compensation slip away: the procedure, although bureaucratic, is guaranteed for all travellers.

How to know if the flight Olympic Airlines Heraklion - Athens is eligible?

Whether your Olympic Airlines flight Heraklion→Athens was cancelled or you were bumped, the 250€ compensation is potentially owed in each of these scenarios.

An sudden suppression or a rerouted flight from Heraklion International Nikos Kazantzakis Airport without a satisfactory solution qualifies for the same 250€ indemnity.

What are the conditions for Olympic Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Athens.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Heraklion airport.
  • Airline responsibility: The problem must be attributable to Olympic Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Heraklion, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Olympic Airlines compensation

The CJEU has definitively ruled: staff strikes are not force majeure for carriers. This precedent is authoritative across all 27 EU member states.

Important nuance: if the cancellation is directly attributable to air traffic control, Olympic Airlines is exempted from the obligation to pay the 250€ compensation, while maintaining its duty of assistance.

What are your rights at Heraklion airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Olympic Airlines must ensure the wellbeing of passengers stuck at Heraklion. This 2-hour threshold applies to flights ≤1500 km.

If you already paid for a hotel at Heraklion International Nikos Kazantzakis Airport due to Olympic Airlines's fault, collect every receipt. You are entitled to refund of every euro spent on top of the 250€ indemnity.

Steps: how to get your 250 € from Olympic Airlines?

The registered letter and collecting evidence of the delay at Eleftherios Venizelos International Airport (delay certificate) are mandatory requirements to challenge {the airline|Olympic Airlines}.

Partner legal platforms have technology to audit Olympic Airlines's real data and disprove false weather excuses.

How long does it take to get the 250 € compensation?

Some passengers wait over 6 months for a response from Olympic Airlines. An expert can significantly speed things up.

By entrusting the recovery of your 250€ to a trusted partner, you spare yourself months of waiting and the stress of seeing your case ignored, as chasing are handled by legal experts.

What to do faced with silence or refusal from the airline?

Don't believe Olympic Airlines's letter stating that Heraklion's airport was hit by weather without checking official reports.

As a final step, it is a legal summons that typically triggers payment. Olympic Airlines will nearly invariably prefer to settle the 250€ rather than incur additional legal costs for a case it knows it will lose in court.

Help & Information

Frequently Asked Questions: Flight Heraklion - Athens

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Olympic Airlines flight from Heraklion to Athens?

According to European Regulation EC 261/2004, the distance between HER and ATH being 309 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Olympic Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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