Flight compensation Olympic Airlines:
Thessaloniki — Heraklion

Legal right to compensation: Olympic Airlines flight between Thessaloniki and Heraklion

Your claim for compensation for the Olympic Airlines flight from Thessaloniki to Heraklion deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

By taking off from Thessaloniki Macedonia International Airport, you are protected by the EU's legal framework. The distance of 608 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Olympic Airlines.

How to know if the flight Olympic Airlines Thessaloniki - Heraklion is eligible?

Don't confuse ticket refund and legal compensation! Even if Olympic Airlines offers you a voucher for your Thessaloniki - Heraklion flight, you can still claim the 250 euros cash provided by law.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Olympic Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Heraklion.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Thessaloniki airport.
• Airline responsibility: The problem must be attributable to Olympic Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Olympic Airlines compensation

Don't be fooled by Olympic Airlines's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Olympic Airlines is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Thessaloniki airport in case of prolonged wait?

If Thessaloniki Macedonia International Airport airport becomes your temporary residence because of Olympic Airlines, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Thessaloniki Macedonia International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Olympic Airlines?

Starting a procedure against Olympic Airlines for a flight from Thessaloniki to Heraklion can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight SKG-HER to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Airlines like Olympic Airlines sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the Olympic Airlines flight from Thessaloniki can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Olympic Airlines's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Olympic Airlines will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.