Disrupted flight (EC 261/2004)

Flight compensation Olympic Airlines:
Thessaloniki — Heraklion

Planned legal compensation: 250 €

Was your flight between Thessaloniki Macedonia International Airport (SKG) and Heraklion International Nikos Kazantzakis Airport (HER) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim up to 250€ for Olympic Airlines flight Thessaloniki - Heraklion

Your compensation claim for the Olympic Airlines flight from Thessaloniki to Heraklion is likely valid. Flight disruptions is frustrating for every passenger.

Departing from Thessaloniki Macedonia International Airport, you are protected by EU law. The distance of 608 km determines the amount of your compensation. The first tier (≤1500 km) applies.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Thessaloniki Macedonia International Airport (SKG)
  • Arrival airport: Heraklion International Nikos Kazantzakis Airport (HER)
  • Flight distance: 608 km (~0h46)
  • Applicable compensation: 250 €

The case law of the CJEU has strengthened these rights over the years, making Regulation 261/2004 a powerful tool against failings by carriers like Olympic Airlines.

How to know if the flight Olympic Airlines Thessaloniki - Heraklion is eligible?

Your eligibility rests on objective criteria. Official flight records will verify the precise moment of actual arrival at Heraklion International Nikos Kazantzakis Airport.

Watch out for traps: Olympic Airlines might try to have you sign a waiver. Don't accept anything before checking with a legal professional.

What are the conditions for Olympic Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Heraklion.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Thessaloniki airport.
  • Airline responsibility: The problem must be attributable to Olympic Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Thessaloniki, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Olympic Airlines compensation

Don't be misled by Olympic Airlines's vague terms: a unannounced or declared strike is the operational burden of the airline. On this short-haul, the internal/external strike distinction is the same.

Important nuance: if the cancellation is directly attributable to airport staff, Olympic Airlines is exempted from the obligation to pay the 250€ compensation, while maintaining its duty of assistance.

What are your rights at Thessaloniki airport in case of prolonged wait?

What few know: the assistance obligation remains valid even {in extraordinary circumstances|when force majeure is invoked|when the 250€ indemnity is not owed}. Even if Olympic Airlines is excused from compensation, assistance remains mandatory.

The full package of assistance includes: refreshments, hot meals if the delay warrants it, two free communications, and accommodation plus transfers if the flight is postponed. Everything paid by Olympic Airlines.

Steps: how to get your 250 € from Olympic Airlines?

Launching a procedure with Olympic Airlines for a flight from Thessaloniki to Heraklion can be complex if you go it alone. Customer service often tends to cite the weather to refuse your claim.

This is precisely why specialists and LegalTech platforms exist. By using a specialist partner, you check your flight instantly and hand over all formalities to obtain your 250€ with peace of mind.

How long does it take to get the 250 € compensation?

Persistence is usually essential. Airlines handle thousands of claims weekly and your Thessaloniki to Heraklion International Nikos Kazantzakis Airport case can drag on if you don't follow up.

By opting for a platform with no upfront costs, you have nothing to lose. If the 250€ case fails, you pay nothing. It's that simple.

What to do faced with silence or refusal from the airline?

Don't believe Olympic Airlines's letter stating that Thessaloniki's airport was hit by weather without checking official reports.

If you are confident of your eligibility, you can approach the national aviation body of the departure country, or better still, escalate the case to court with a specialist legal counsel.

Help & Information

Frequently Asked Questions: Flight Thessaloniki - Heraklion

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Olympic Airlines flight from Thessaloniki to Heraklion?

According to European Regulation EC 261/2004, the distance between SKG and HER being 608 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Olympic Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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