Disrupted flight (EC 261/2004)

Flight compensation Pegasus Airlines:
Barcelona — Istanbul

Planned legal compensation: 400 €

Was your flight between Barcelona International Airport (BCN) and Istanbul (SAW) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Pegasus Airlines

Check my flight Pegasus Airlines

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

EU-guaranteed payout: Pegasus Airlines flight Barcelona → Istanbul

Your Pegasus Airlines flight from Barcelona to Istanbul was disrupted? Act now: CE 261 entitles you to compensation.

Regulation 261/2004 is unambiguous: for 2 273 km, Pegasus Airlines is held to a payout requirement if the delay exceeds 3 hours.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Barcelona International Airport (BCN)
  • Arrival airport: Istanbul (SAW)
  • Flight distance: 2 273 km (~2h50)
  • Applicable compensation: 400 €

Bear in mind: only genuine force majeure (exceptional conditions, ATC restrictions, political instability) exempt Pegasus Airlines from this obligation. In all other cases, compensation must be paid.

How to know if the flight Pegasus Airlines Barcelona - Istanbul is eligible?

The 3-hour threshold is measured at the moment the aircraft doors are unlocked at Istanbul. If the delay is confirmed and the disruption is not due to extraordinary circumstances, Pegasus Airlines owes you 400€.

If you had a connection are equally covered. If your first Pegasus Airlines segment Barcelona→Istanbul leads to a missed connection, the total delay at your final destination counts.

What are the conditions for Pegasus Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Istanbul.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Barcelona airport.
  • Airline responsibility: The problem must be attributable to Pegasus Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Barcelona, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Pegasus Airlines compensation

If your Pegasus Airlines flight from Barcelona International Airport was disrupted due to an employee strike, you are entitled to {legal compensation|the 400€ payout}.

Question Pegasus Airlines's justification. Some carriers falsely present internal strikes as "extraordinary circumstances" to escape {paying compensation|the 400€}.

What are your rights at Barcelona airport in case of prolonged wait?

What few know: the assistance obligation remains valid even {in extraordinary circumstances|when force majeure is invoked|when the 400€ indemnity is not owed}. Even if Pegasus Airlines is excused from compensation, assistance remains mandatory.

If your new flight is only the following morning, Pegasus Airlines must additionally cover your accommodation near Barcelona International Airport as well as the taxi or bus transfer between the airport and the hotel.

Steps: how to get your 400 € from Pegasus Airlines?

The formal letter of claim and gathering evidence of the delay at Istanbul (boarding pass) are essential steps to pressure {the airline|Pegasus Airlines}.

In practice, the process is simple: you enter your flight details Barcelona→Istanbul, the system analyses your case, then handles everything until payment your 400€.

How long does it take to get the 400 € compensation?

Don't be surprised if you get no reply within two weeks. The average processing time for a carrier like Pegasus Airlines to finalise a compensation case typically ranges from 1 to 3 months.

Recovering 400€ has never been faster thanks to the technology between defence platforms and Pegasus Airlines's systems.

What to do faced with silence or refusal from the airline?

An unjustified rejection from Pegasus Airlines is a tactic that specialist lawyers know how to dismantle by citing the right articles of Regulation 261.

Refuse to allow Pegasus Airlines to retain the {money|400€} that is legally owed to you. The longer you wait without action is a win for {the airline|Pegasus Airlines} and time lost for you.

Help & Information

Frequently Asked Questions: Flight Barcelona - Istanbul

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Pegasus Airlines flight from Barcelona to Istanbul?

According to European Regulation EC 261/2004, the distance between BCN and SAW being 2 273 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Pegasus Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
Start my claim
100% secure process and GDPR compliant