Flight compensation Pegasus Airlines:
Mulhouse — Istanbul

Legal right to compensation: Pegasus Airlines flight between Mulhouse and Istanbul

The BSL - SAW route operated by Pegasus Airlines experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

By taking off from EuroAirport Basel-Mulhouse-Freiburg Airport, you are protected by the EU's legal framework. The distance of 1 880 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Pegasus Airlines, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Pegasus Airlines Mulhouse - Istanbul is eligible?

To determine if your trip between Mulhouse and Istanbul entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 1 880 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Pegasus Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Istanbul.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Mulhouse airport.
• Airline responsibility: The problem must be attributable to Pegasus Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Pegasus Airlines compensation

If your Pegasus Airlines flight from EuroAirport Basel-Mulhouse-Freiburg Airport was cancelled due to an internal union strike, you are eligible for legal repair.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Mulhouse - Istanbul flight.

What are your rights at Mulhouse airport in case of prolonged wait?

Don't buy your food without first asking Pegasus Airlines for coupons. If you do, keep your receipts carefully.

Your forced stay at Mulhouse shouldn't cost you a penny more than originally planned for your BSL-SAW trip.

Steps: how to get your 400 € from Pegasus Airlines?

For your Mulhouse - Istanbul trip, every minute counts. Note the reasons given by Pegasus Airlines staff at the EuroAirport Basel-Mulhouse-Freiburg Airport counter during the incident.

By entrusting your case regarding flight BSL-SAW to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

On the BSL-SAW line, delays can vary according to the reactivity of Pegasus Airlines's legal department.

If your file is particularly solid regarding the incident occurred on the Mulhouse - Istanbul section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Pegasus Airlines should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 400 €, don't compromise with Pegasus Airlines without the opinion of a professional who knows the real value of your prejudice at Mulhouse.