Disrupted flight (EC 261/2004)

Flight compensation Pegasus Airlines:
Nuernberg — Istanbul

Planned legal compensation: 400 €

Was your flight between Nuremberg Airport (NUE) and Istanbul (SAW) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Pegasus Airlines flight compensation for the route Nuernberg - Istanbul

No one likes waiting for hours at the airport. If Pegasus Airlines did not respect its scheduled times for your Nuernberg - Istanbul flight, the law is on your side.

Fortunately, for this specific route with a distance of 1 712 km, EC Regulation 261/2004 requires Pegasus Airlines to pay you financial compensation.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Nuremberg Airport (NUE)
  • Arrival airport: Istanbul (SAW)
  • Flight distance: 1 712 km (~2h08)
  • Applicable compensation: 400 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Pegasus Airlines Nuernberg - Istanbul is eligible?

The compensation for flight NUE-SAW is compensation for lost time and not a simple refund of airport taxes.

An unexpected cancellation or a diverted flight from Nuremberg Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Pegasus Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Istanbul.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Nuernberg airport.
  • Airline responsibility: The problem must be attributable to Pegasus Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Nuernberg, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Pegasus Airlines compensation

If your Pegasus Airlines flight from Nuremberg Airport was cancelled due to an internal union strike, you are eligible for legal repair.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Nuernberg - Istanbul flight.

What are your rights at Nuernberg airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Nuremberg Airport, Pegasus Airlines must provide you with free meals and refreshments in reasonable quantity given the delay.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Nuremberg Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 400 € from Pegasus Airlines?

The amicable route with Pegasus Airlines to recover 400 € often fails without a technical and legal file.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Pegasus Airlines.

How long does it take to get the 400 € compensation?

On the NUE-SAW line, delays can vary according to the reactivity of Pegasus Airlines's legal department.

Recovering 400 € has never been faster thanks to the interconnection between defense platforms and Pegasus Airlines systems.

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Pegasus Airlines is often a maneuver to encourage the traveler to abandon their 400 €.

For your 400 €, don't compromise with Pegasus Airlines without the opinion of a professional who knows the real value of your prejudice at Nuernberg.

Help & Information

Frequently Asked Questions: Flight Nuernberg - Istanbul

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Pegasus Airlines flight from Nuernberg to Istanbul?

According to European Regulation EC 261/2004, the distance between NUE and SAW being 1 712 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Pegasus Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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