Flight compensation Qantas:
Stockholm — Dubai

Claim and compensation for flight Qantas Stockholm - Dubai

If your trip departing from Stockholm-Arlanda Airport and arriving at Dubai International Airport operated by Qantas was disrupted, you are not alone against the airline.

Given the route between Stockholm and Dubai (4 785 km), the European scale provides automatic financial protection in case of failure by Qantas.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Qantas is a non-EU airline, if the flight takes off from Stockholm-Arlanda Airport, the European regulation applies in full.

How to know if the flight Qantas Stockholm - Dubai is eligible?

Check your actual arrival time at Dubai. If Qantas made you wait more than three hours on the tarmac at Dubai International Airport, your claim is legitimate.

Also note that the distance of 4 785 km perfectly justifies the compensation bracket of 600 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Qantas to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Dubai.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Stockholm airport.
• Airline responsibility: The problem must be attributable to Qantas (technical problem, sick crew, scheduling...).

The impact of a strike on your Qantas compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Qantas staff (pilots, flight attendants) and an external strike.

On the other hand, if it is the air traffic controllers, the baggage handlers at Stockholm-Arlanda Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 600 € will not be due.

What are your rights at Stockholm airport in case of prolonged wait?

During these long hours of waiting in the Stockholm-Arlanda Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Stockholm-Arlanda Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 600 € from Qantas?

For your Stockholm - Dubai trip, every minute counts. Note the reasons given by Qantas staff at the Stockholm-Arlanda Airport counter during the incident.

By entrusting your case regarding flight ARN-DXB to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 600 € compensation?

On the ARN-DXB line, delays can vary according to the reactivity of Qantas's legal department.

Recovering 600 € has never been faster thanks to the interconnection between defense platforms and Qantas systems.

What to do faced with silence or refusal from the airline?

The first refusal from Qantas should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Stockholm-Arlanda Airport airport to prove their faults.