Flight compensation Royal Air Maroc:
Brussels — El Aroui

Claim and compensation for flight Royal Air Maroc Brussels - El Aroui

Your claim for compensation for the Royal Air Maroc flight from Brussels to El Aroui deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

Given the route between Brussels and El Aroui (1 870 km), the European scale provides automatic financial protection in case of failure by Royal Air Maroc.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Royal Air Maroc is a non-EU airline, if the flight takes off from Brussels Airport, the European regulation applies in full.

How to know if the flight Royal Air Maroc Brussels - El Aroui is eligible?

Check your actual arrival time at El Aroui. If Royal Air Maroc made you wait more than three hours on the tarmac at Nador International Airport, your claim is legitimate.

Also note that the distance of 1 870 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Royal Air Maroc to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at El Aroui.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Brussels airport.
• Airline responsibility: The problem must be attributable to Royal Air Maroc (technical problem, sick crew, scheduling...).

The impact of a strike on your Royal Air Maroc compensation

When a social movement disrupts your itinerary to Nador International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

On the other hand, if it is the air traffic controllers, the baggage handlers at Brussels Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at Brussels airport in case of prolonged wait?

During these long hours of waiting in the Brussels Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Brussels remains valid. The hotel is due if Royal Air Maroc offsets your flight by one night.

Steps: how to get your 400 € from Royal Air Maroc?

It is strongly recommended to keep your Royal Air Maroc boarding pass and any communication relating to the delay suffered at Brussels Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

On the BRU-NDR line, delays can vary according to the reactivity of Royal Air Maroc's legal department.

If your file is particularly solid regarding the incident occurred on the Brussels - El Aroui section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Royal Air Maroc is often a maneuver to encourage the traveler to abandon their 400 €.

DGAC or its European equivalents can be slow. A private court proceeding against Royal Air Maroc is often more striking.