Disrupted flight (EC 261/2004)

Flight compensation Royal Air Maroc:
Madrid — Tanger

Planned legal compensation: 250 €

Was your flight between Madrid Barajas International Airport (MAD) and Ibn Batouta Airport (TNG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Royal Air Maroc flight Madrid → Tanger: guide on a refund

Were you affected by problems on your flight from Madrid to Tanger with Royal Air Maroc? Hours of waiting, an unexpected cancellation or overbooking can ruin your plans.

Your payout amount is independent of the fare. The distance alone of 566 km determines the payout under CE 261/2004.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Madrid Barajas International Airport (MAD)
  • Arrival airport: Ibn Batouta Airport (TNG)
  • Flight distance: 566 km (~0h42)
  • Applicable compensation: 250 €

Note that this regulation applies regardless of any cabin class, and regardless of the passenger's nationality.

How to know if the flight Royal Air Maroc Madrid - Tanger is eligible?

For an Royal Air Maroc flight from Madrid to Tanger, schedule adherence is a duty of result. A delay of 3 hours activates the right to {financial compensation|the 250€ payout}.

The indemnity also covers overbooking cases. If Royal Air Maroc overbooked the flight and you were left behind at Madrid Barajas International Airport, the 250€ payout is guaranteed.

What are the conditions for Royal Air Maroc to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Tanger.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Madrid airport.
  • Airline responsibility: The problem must be attributable to Royal Air Maroc (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Madrid, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Royal Air Maroc compensation

The CJEU has definitively ruled: staff strikes are not force majeure for carriers. This precedent is authoritative across all 27 EU member states.

A strike by ATC services at Madrid Barajas International Airport or European ATC is an external cause over which Royal Air Maroc has no control.

What are your rights at Madrid airport in case of prolonged wait?

Most travellers are unaware that Royal Air Maroc is obliged to provide them meals, drinks and communications from the first hours at Madrid Barajas International Airport. It's a right, not a favour.

If you advanced money for meals at Madrid Barajas International Airport due to Royal Air Maroc's disruption, compile all invoices. You can request reimbursement of these costs independently of the 250€ compensation.

Steps: how to get your 250 € from Royal Air Maroc?

Get organised: capture the information screens at Madrid Barajas International Airport indicating the cancellation, keep your expense receipts and note flight numbers.

Through expert tools, your case can be initiated in a few clicks. Their algorithms instantly analyse Royal Air Maroc's flight data for Madrid-Tanger.

How long does it take to get the 250 € compensation?

Persistence is usually essential. Airlines handle thousands of claims weekly and your Madrid to Ibn Batouta Airport case can drag on if you don't follow up.

By handing over the recovery of your 250€ to a professional service, you avoid long delays and the anxiety of seeing your case shelved, as follow-ups are handled by aviation law professionals.

What to do faced with silence or refusal from the airline?

Data shows that a majority of first rejections from Royal Air Maroc don't hold up when challenged by a documented counter-claim. Don't stop at the first hurdle.

{Facing a refusal|If Royal Air Maroc persists}, three options exist: approaching the aviation authority, mediation, or court proceedings. An expert will guide you the most effective channel for {your situation|the Madrid→Tanger case}.

Help & Information

Frequently Asked Questions: Flight Madrid - Tanger

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Royal Air Maroc flight from Madrid to Tanger?

According to European Regulation EC 261/2004, the distance between MAD and TNG being 566 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Royal Air Maroc?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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