Flight compensation Royal Air Maroc:
Milano — Marrakech

How to be compensated by Royal Air Maroc on the Milano (MXP) - Marrakech (RAK) line

No one likes waiting for hours at the airport. If Royal Air Maroc did not respect its scheduled times for your Milano - Marrakech flight, the law is on your side.

Fortunately, for this specific route with a distance of 2 125 km, EC Regulation 261/2004 requires Royal Air Maroc to pay you financial compensation.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Royal Air Maroc Milano - Marrakech is eligible?

The compensation for flight MXP-RAK is compensation for lost time and not a simple refund of airport taxes.

An unexpected cancellation or a diverted flight from Malpensa International Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Royal Air Maroc to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Marrakech.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Milano airport.
• Airline responsibility: The problem must be attributable to Royal Air Maroc (technical problem, sick crew, scheduling...).

The impact of a strike on your Royal Air Maroc compensation

When a social movement disrupts your itinerary to Menara Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Milano - Marrakech flight.

What are your rights at Milano airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Royal Air Maroc must ensure the well-being of its passengers stuck at Milano.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Malpensa International Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 400 € from Royal Air Maroc?

The formal notice letter and the collection of evidence of delay at Menara Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Royal Air Maroc.

How long does it take to get the 400 € compensation?

On the MXP-RAK line, delays can vary according to the reactivity of Royal Air Maroc's legal department.

Recovering 400 € has never been faster thanks to the interconnection between defense platforms and Royal Air Maroc systems.

What to do faced with silence or refusal from the airline?

The first refusal from Royal Air Maroc should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 400 €, don't compromise with Royal Air Maroc without the opinion of a professional who knows the real value of your prejudice at Milano.