Flight compensation Royal Air Maroc:
Paris — Marrakech

Refund and compensation Royal Air Maroc: route Paris to Marrakech

If your trip departing from Paris-Orly Airport and arriving at Menara Airport operated by Royal Air Maroc was disrupted, you are not alone against the airline.

By taking off from Paris-Orly Airport, you are protected by the EU's legal framework. The distance of 2 094 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Royal Air Maroc is a non-EU airline, if the flight takes off from Paris-Orly Airport, the European regulation applies in full.

How to know if the flight Royal Air Maroc Paris - Marrakech is eligible?

Check your actual arrival time at Marrakech. If Royal Air Maroc made you wait more than three hours on the tarmac at Menara Airport, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Paris, the regulation applies in the same way.

What are the conditions for Royal Air Maroc to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Marrakech.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Paris airport.
• Airline responsibility: The problem must be attributable to Royal Air Maroc (technical problem, sick crew, scheduling...).

The impact of a strike on your Royal Air Maroc compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Royal Air Maroc staff (pilots, flight attendants) and an external strike.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Paris - Marrakech flight.

What are your rights at Paris airport in case of prolonged wait?

If Paris-Orly Airport airport becomes your temporary residence because of Royal Air Maroc, know that your essential needs must be covered by the carrier.

Your forced stay at Paris shouldn't cost you a penny more than originally planned for your ORY-RAK trip.

Steps: how to get your 400 € from Royal Air Maroc?

It is strongly recommended to keep your Royal Air Maroc boarding pass and any communication relating to the delay suffered at Paris-Orly Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Royal Air Maroc to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Paris - Marrakech section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Royal Air Maroc is often a maneuver to encourage the traveler to abandon their 400 €.

For your 400 €, don't compromise with Royal Air Maroc without the opinion of a professional who knows the real value of your prejudice at Paris.