Flight compensation Royal Air Maroc:
Strasbourg — Casablanca

Claim and compensation for flight Royal Air Maroc Strasbourg - Casablanca

Your claim for compensation for the Royal Air Maroc flight from Strasbourg to Casablanca deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 2 108 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Royal Air Maroc, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Royal Air Maroc Strasbourg - Casablanca is eligible?

Check your actual arrival time at Casablanca. If Royal Air Maroc made you wait more than three hours on the tarmac at Mohammed V International Airport, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Strasbourg, the regulation applies in the same way.

What are the conditions for Royal Air Maroc to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Casablanca.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Strasbourg airport.
• Airline responsibility: The problem must be attributable to Royal Air Maroc (technical problem, sick crew, scheduling...).

The impact of a strike on your Royal Air Maroc compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Royal Air Maroc staff (pilots, flight attendants) and an external strike.

On the other hand, if it is the air traffic controllers, the baggage handlers at Strasbourg Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at Strasbourg airport in case of prolonged wait?

During these long hours of waiting in the Strasbourg Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Strasbourg Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Royal Air Maroc?

It is strongly recommended to keep your Royal Air Maroc boarding pass and any communication relating to the delay suffered at Strasbourg Airport airport. These documents will be vital for your case.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 400 € without stress.

How long does it take to get the 400 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Royal Air Maroc to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Strasbourg - Casablanca section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Royal Air Maroc should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

DGAC or its European equivalents can be slow. A private court proceeding against Royal Air Maroc is often more striking.