Flight compensation Royal Jordanian:
Rome — Amman
Was your flight between Leonardo Da Vinci (Fiumicino) International Airport (FCO) and Queen Alia International Airport (AMM) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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How to be compensated by Royal Jordanian on the Rome (FCO) - Amman (AMM) line
No one likes waiting for hours at the airport. If Royal Jordanian did not respect its scheduled times for your Rome - Amman flight, the law is on your side.
Directive 261/2004 is clear: for 2 383 km of flight, the company Royal Jordanian is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Leonardo Da Vinci (Fiumicino) International Airport (FCO)
- Arrival airport: Queen Alia International Airport (AMM)
- Flight distance: 2 383 km (~2h59)
- Applicable compensation: 400 €
Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.
How to know if the flight Royal Jordanian Rome - Amman is eligible?
The 3-hour limit is calculated at the moment the aircraft doors open at Queen Alia International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Royal Jordanian owes you 400 €.
An unexpected cancellation or a diverted flight from Leonardo Da Vinci (Fiumicino) International Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.
What are the conditions for Royal Jordanian to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Amman.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Rome airport.
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Airline responsibility: The problem must be attributable to Royal Jordanian (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Rome, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Royal Jordanian compensation
When a social movement disrupts your itinerary to Queen Alia International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.
In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.
What are your rights at Rome airport in case of prolonged wait?
Assistance is due from 2 hours of delay for a flight of this distance. Royal Jordanian must ensure the well-being of its passengers stuck at Rome.
Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Leonardo Da Vinci (Fiumicino) International Airport, keep your receipts carefully to request direct reimbursement.
Steps: how to get your 400 € from Royal Jordanian?
The formal notice letter and the collection of evidence of delay at Queen Alia International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.
Partner LegalTech services have tools to check actual Royal Jordanian flight logs and contradict false weather excuses.
How long does it take to get the 400 € compensation?
Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Royal Jordanian to validate a complex file often varies between four and twelve weeks.
If your file is particularly solid regarding the incident occurred on the Rome - Amman section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!
What to do faced with silence or refusal from the airline?
An unfounded refusal from Royal Jordanian is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.
A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Leonardo Da Vinci (Fiumicino) International Airport airport to prove their faults.
Frequently Asked Questions: Flight Rome - Amman
Everything you need to know about your request under European Union law.