Flight compensation Ryanair:
Barcelona — Charleroi

How to be compensated by Ryanair on the Barcelona (BCN) - Charleroi (CRL) line

Have you experienced a major inconvenience during your trip between Barcelona and Charleroi with Ryanair? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 035 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Ryanair Barcelona - Charleroi is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Brussels South Charleroi Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Ryanair owes you 250 €.

The compensation also covers boarding denials (overbooking). If Ryanair sold more seats than planned and you stay on the tarmac at Barcelona International Airport, the 250 € compensation is automatic.

What are the conditions for Ryanair to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Charleroi.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Barcelona airport.
• Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

The impact of a strike on your Ryanair compensation

A work stoppage of Ryanair crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

A strike by weather services at Barcelona International Airport or European air traffic control is an external cause over which Ryanair has no control.

What are your rights at Barcelona airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Barcelona International Airport, Ryanair must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Barcelona International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Ryanair?

The formal notice letter and the collection of evidence of delay at Brussels South Charleroi Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Ryanair.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Barcelona to Brussels South Charleroi Airport can drag on if you don't follow up.

A collective action on the Ryanair flight from Barcelona can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Barcelona - Charleroi line.

In the last instance, it is the summons to court that often unlocks the payment. The company Ryanair will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.