Disrupted flight (EC 261/2004)

Flight compensation Ryanair:
Bergamo — London

Planned legal compensation: 250 €

Was your flight between Bergamo / Orio Al Serio Airport (BGY) and London Stansted Airport (STN) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and compensation Ryanair: route Bergamo to London

Your claim for compensation for the Ryanair flight from Bergamo to London deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 977 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Bergamo / Orio Al Serio Airport (BGY)
  • Arrival airport: London Stansted Airport (STN)
  • Flight distance: 977 km (~1h13)
  • Applicable compensation: 250 €

This is not a commercial gesture from Ryanair, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Ryanair Bergamo - London is eligible?

To determine if your trip between Bergamo and London entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Bergamo, the regulation applies in the same way.

What are the conditions for Ryanair to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Bergamo airport.
  • Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Bergamo, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Ryanair compensation

Not all strikes exempt the company from its obligations. If the delay of your Bergamo - London trip is due to an internal strike within Ryanair, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Ryanair is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Bergamo airport in case of prolonged wait?

Don't buy your food without first asking Ryanair for coupons. If you do, keep your receipts carefully.

Your forced stay at Bergamo shouldn't cost you a penny more than originally planned for your BGY-STN trip.

Steps: how to get your 250 € from Ryanair?

It is strongly recommended to keep your Ryanair boarding pass and any communication relating to the delay suffered at Bergamo / Orio Al Serio Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Bergamo to London Stansted Airport can drag on if you don't follow up.

By entrusting the recovery of your 250 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Bergamo - London line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Bergamo - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Ryanair flight from Bergamo to London?

According to European Regulation EC 261/2004, the distance between BGY and STN being 977 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Ryanair?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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