Disrupted flight (EC 261/2004)

Flight compensation Ryanair:
Bergamo — London

Planned legal compensation: 250 €

Was your flight between Bergamo / Orio Al Serio Airport (BGY) and London Stansted Airport (STN) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Ryanair passengers Bergamo-London: what to do to file a claim

You were due to travel with Ryanair from Bergamo to London and things went wrong? Regulation CE 261/2004 guarantees a payout in most cases.

With 977 km between Bergamo / Orio Al Serio Airport and London Stansted Airport, CE 261 guarantees a lump-sum compensation of 250€ per person.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Bergamo / Orio Al Serio Airport (BGY)
  • Arrival airport: London Stansted Airport (STN)
  • Flight distance: 977 km (~1h13)
  • Applicable compensation: 250 €

This is by no means a commercial courtesy from Ryanair, but a binding duty that applies to all flights subject to the scope of the directive.

How to know if the flight Ryanair Bergamo - London is eligible?

Three criteria are required to establish your right to 250€: {delay exceeds 3h at London|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|Ryanair is responsible for|the fault lies with} Ryanair.

In the case of a flight suppression, if you were informed fewer than two weeks before your departure from Bergamo, the CE 261 applies equally.

What are the conditions for Ryanair to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Bergamo airport.
  • Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Bergamo, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Ryanair compensation

Not all strike{s} exempt the airline from its obligations. If your Bergamo - London delay was caused by an staff strike at Ryanair, the CJEU have confirmed that this entitles you to a payout.

Even if the 250€ are not payable due to an external strike at Bergamo, assistance (meals/hotel) stays the responsibility of Ryanair. This is a separate right.

What are your rights at Bergamo airport in case of prolonged wait?

Here is what Ryanair owes you if your flight is delayed at Bergamo / Orio Al Serio Airport: refreshments and food adapted to waiting time, two free communications, and a hotel night if the flight is pushed to the next day.

The full package of assistance includes: refreshments, hot meals if the delay warrants it, two free communications, and accommodation plus transfers if the flight is postponed. Everything at the expense of Ryanair.

Steps: how to get your 250 € from Ryanair?

It is essential to save your Ryanair ticket and every email related to the delay at Bergamo / Orio Al Serio Airport. These documents are vital for building your case.

Over 150,000 passengers have obtained their compensation through expert partners. Your turn for Ryanair Bergamo-London?

How long does it take to get the 250 € compensation?

Airlines like Ryanair often fast-track cases backed by lawyers to prevent late-payment penalties. Short-haul claims are sometimes resolved faster.

By opting for a platform with no upfront costs, you have nothing to lose. If the 250€ case fails, you pay nothing. It's that simple.

What to do faced with silence or refusal from the airline?

Don't believe Ryanair's letter stating that Bergamo's airport was hit by weather without checking official reports.

Specialist lawyers have a extensive catalogue of judgments against Ryanair, which is a decisive advantage in negotiations.

Help & Information

Frequently Asked Questions: Flight Bergamo - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Ryanair flight from Bergamo to London?

According to European Regulation EC 261/2004, the distance between BGY and STN being 977 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Ryanair?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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