Disrupted flight (EC 261/2004)

Flight compensation Ryanair:
Bergamo — Santiago

Planned legal compensation: 250 €

Was your flight between Bergamo / Orio Al Serio Airport (BGY) and Santiago de Compostela Airport (SCQ) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Legal right to compensation: Ryanair flight between Bergamo and Santiago

If your trip departing from Bergamo / Orio Al Serio Airport and arriving at Santiago de Compostela Airport operated by Ryanair was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 1 472 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Bergamo / Orio Al Serio Airport (BGY)
  • Arrival airport: Santiago de Compostela Airport (SCQ)
  • Flight distance: 1 472 km (~1h50)
  • Applicable compensation: 250 €

Did you know? Even if Ryanair is a non-EU airline, if the flight takes off from Bergamo / Orio Al Serio Airport, the European regulation applies in full.

How to know if the flight Ryanair Bergamo - Santiago is eligible?

Check your actual arrival time at Santiago. If Ryanair made you wait more than three hours on the tarmac at Santiago de Compostela Airport, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Bergamo, the regulation applies in the same way.

What are the conditions for Ryanair to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Santiago.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Bergamo airport.
  • Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Bergamo, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Ryanair compensation

A work stoppage of Ryanair crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Ryanair is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Bergamo airport in case of prolonged wait?

During these long hours of waiting in the Bergamo / Orio Al Serio Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Bergamo remains valid. The hotel is due if Ryanair offsets your flight by one night.

Steps: how to get your 250 € from Ryanair?

Starting a procedure against Ryanair for a flight from Bergamo to Santiago can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 250 € without stress.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Ryanair. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Ryanair on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

Experts in aviation law have a colossal history of Ryanair convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Bergamo - Santiago

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Ryanair flight from Bergamo to Santiago?

According to European Regulation EC 261/2004, the distance between BGY and SCQ being 1 472 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Ryanair?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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