Disrupted flight (EC 261/2004)

Flight compensation Ryanair:
Bergamo — Tenerife

Planned legal compensation: 400 €

Was your flight between Bergamo / Orio Al Serio Airport (BGY) and Tenerife South Airport (TFS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Ryanair flight compensation for the route Bergamo - Tenerife

No one likes waiting for hours at the airport. If Ryanair did not respect its scheduled times for your Bergamo - Tenerife flight, the law is on your side.

Fortunately, for this specific route with a distance of 3 026 km, EC Regulation 261/2004 requires Ryanair to pay you financial compensation.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Bergamo / Orio Al Serio Airport (BGY)
  • Arrival airport: Tenerife South Airport (TFS)
  • Flight distance: 3 026 km (~3h47)
  • Applicable compensation: 400 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Ryanair Bergamo - Tenerife is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Tenerife South Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Ryanair owes you 400 €.

An unexpected cancellation or a diverted flight from Bergamo / Orio Al Serio Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Ryanair to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Tenerife.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Bergamo airport.
  • Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Bergamo, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Ryanair compensation

If your Ryanair flight from Bergamo / Orio Al Serio Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at Bergamo / Orio Al Serio Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at Bergamo airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Bergamo / Orio Al Serio Airport airport, Ryanair is required to distribute vouchers to eat and drink.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Bergamo / Orio Al Serio Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from Ryanair?

Getting justice against carrier Ryanair requires perseverance. No response or standardized refusals are common tactics.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Ryanair.

How long does it take to get the 400 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Ryanair to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Bergamo - Tenerife section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Ryanair is often a maneuver to encourage the traveler to abandon their 400 €.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Bergamo / Orio Al Serio Airport airport to prove their faults.

Help & Information

Frequently Asked Questions: Flight Bergamo - Tenerife

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Ryanair flight from Bergamo to Tenerife?

According to European Regulation EC 261/2004, the distance between BGY and TFS being 3 026 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Ryanair?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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