Flight compensation Ryanair:
Bucharest — London
Was your flight between Henri Coand? International Airport (OTP) and London Stansted Airport (STN) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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How to be compensated by Ryanair on the Bucharest (OTP) - London (STN) line
Have you experienced a major inconvenience during your trip between Bucharest and London with Ryanair? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.
Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 2 066 km have the right to demand flat-rate compensation from the carrier.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Henri Coand? International Airport (OTP)
- Arrival airport: London Stansted Airport (STN)
- Flight distance: 2 066 km (~2h35)
- Applicable compensation: 400 €
Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.
How to know if the flight Ryanair Bucharest - London is eligible?
For an Ryanair flight from Bucharest to London, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.
The compensation also covers boarding denials (overbooking). If Ryanair sold more seats than planned and you stay on the tarmac at Henri Coand? International Airport, the 400 € compensation is automatic.
What are the conditions for Ryanair to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at London.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Bucharest airport.
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Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Bucharest, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Ryanair compensation
Not all strikes exempt the company from its obligations. If the delay of your Bucharest - London trip is due to an internal strike within Ryanair, the European justice recently ruled that this entitles to compensation.
Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Ryanair is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.
What are your rights at Bucharest airport in case of prolonged wait?
Assistance is due from 2 hours of delay for a flight of this distance. Ryanair must ensure the well-being of its passengers stuck at Bucharest.
Some passengers are unaware that transportation between the hotel and Henri Coand? International Airport terminal is also included in the legal package due by Ryanair.
Steps: how to get your 400 € from Ryanair?
The amicable route with Ryanair to recover 400 € often fails without a technical and legal file.
Don't fill out complex forms on the Ryanair website. Go through a passenger defense portal to secure your 400 € indemnity.
How long does it take to get the 400 € compensation?
Some passengers wait more than 6 months for a response from Ryanair. An expert can reduce this time by half.
Technology today allows real-time tracking of the progress of your request against Ryanair on your smartphone.
What to do faced with silence or refusal from the airline?
It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.
If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.
Frequently Asked Questions: Flight Bucharest - London
Everything you need to know about your request under European Union law.